
You can obtain a service via the Portal:
1. Click “Order Online” button, then a new window will open of e-Licensing Portal
2. Sign in or log in on e-Licensing Portal
3. Click “Order Service Online” button on e-Licensing Portal page
4. Fill in the fields of request
5. Sign a request with digital signature
6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.
You can obtain a service via the Portal:
1. Click “Order Online” button, then a new window will open of e-Licensing Portal
2. Sign in or log in on e-Licensing Portal
3. Click “Order Service Online” button on e-Licensing Portal page
4. Fill in the fields of request
5. Sign a request with digital signature
6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.
You can obtain a service via the Portal:
1. Click “Order Online” button, then a new window will open of e-Licensing Portal
2. Sign in or log in on e-Licensing Portal
3. Click “Order Service Online” button on e-Licensing Portal page
4. Fill in the fields of request
5. Sign a request with digital signature
6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.
Permit to use technologies applied at hazardous industrial facilities, hazardous technical devices or a grounded rejection.
1) the set of the inaccuracy of the documents submitted by the service recipient to obtain the public service, and/or the data (information) contained therein, are found to be inaccurate;
2) the service recipient and/or the submitted documents and information required for the provision of the public service do not comply with the requirements of regulatory legal acts in the field of industrial safety;
3) the service recipient is subject to a final and binding court decision (sentence) prohibiting the activity or certain types of activity requiring the receipt of the public service;
4) the service recipient is subject to a final and binding court decision depriving the service recipient of a special right related to the receipt of the public service;
5) the service recipient does not have consent provided in accordance with Article 8 of the Law of the Republic of Kazakhstan "On Personal Data and Their Protection," to access restricted personal data required for the provision of the public service.
If you do not agree with the result, actions or inaction of government agency`s civil officers, you can apply to the service provider`s head. Your complaint will be considered within 5 working days from its registration and an answer will be provided.
A complaint can be submitted in several ways:
1. Online.
2. Submitted personally to the Ministry`s administrative office.
3. Via e-Gov Portal.
If you are not satisfied by the provided answer to your complaint, you have a right to submit a complaint to an agency authorized to assess and control quality of public service delivery, and also appeal to court.
Free of charge
3 working days