
You can obtain a service via the Portal:
1. Click “Order Online” button, then a new window will open of e-Licensing Portal;
2. Sign in or log in on e-Licensing Portal;
3. Click “Order Service Online” button on e-Licensing Portal page;
4. Fill in the fields of request;
5. Sign a request with digital signature;
6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.
You can obtain a service via the Portal:
1. Click “Order Online” button, then a new window will open of e-Licensing Portal;
2. Sign in or log in on e-Licensing Portal;
3. Click “Order Service Online” button on e-Licensing Portal page;
4. Fill in the fields of request;
5. Sign a request with digital signature;
6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.
License and (or) annex to the license in accordance with appendices 2 and 3 of the Rules for the provision of services in the field of communications, or a reasoned response to the refusal to provide a public service
1. Establishing the unreliability of the documents submitted by the service recipient for the receipt of the public service, and (or) data (information) contained therein.
2. Engagement in the type of activity is prohibited by the laws of the Republic of Kazakhstan for this category of natural persons or legal entities.
3. A license fee is not paid.
4. The non-compliance of the beneficiary with the qualification requirements.
5. Availability in respect of the service recipient of a court decision (verdict) that has entered into legal force on the suspension or prohibition of activities or certain types of activities subject to licensing.
The refusal to accept the application does not deprive the service recipient of the right to submit a second application after correcting the relevant comments.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
License issue - 6 MCI
Renewal of the license - 10% of the rate when issuing the license, but not more than 4 МCI
When issuing attachments to a license, a license fee is not charged
Registration of the license and (or) application to the license - 5 working days:
check for completeness of documents - 2 business days;
verification of compliance with qualification requirements and execution - 3 business days.
Renewal of the license and (or) the annex to the license during the reorganization of the legal entity-licensee, in case of confirmation of compliance with the qualification requirements for licensing - 5 working days:
check for completeness of documents - 2 business days;
verification of compliance with qualification requirements and renewal - 3 business days.
Renewal of a license and (or) annex to a license when confirmation of compliance with qualification requirements is not required - 3 business days:
check for completeness of documents - 2 business days;
renewal - 1 business day.