
You can obtain a service via the Portal:
1. Click “Order Online” button, then a new window will open of e-Licensing Portal;
2. Sign in or log in on e-Licensing Portal;
3. Click “Order Service Online” button on e-Licensing Portal page;
4. Fill in the fields of request;
5. Sign a request with digital signature;
6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.
Certificate of accreditation of a professional organization, or a reasoned response to the refusal to provide a public service.
1. Establishing the unreliability of the documents submitted by the service recipient to receive a public service, and (or) data (information) contained therein.
2. The non-compliance of professional organizations and (or) presented materials, objects, data and information necessary for the provision of public services with the established requirements in these Rules.
3. In relation to the service recipient, there is a court decision (sentence) that has entered into legal force to prohibit activities or certain types of activities requiring the receipt of a specific public service.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
Free of charge
Сertificate issuance - 3 working days
Сertificate re-issuance - 3 working days
Duplicate issuance - 2 working days