
You can obtain a service via the Portal:
1. Click “Order Online” button, then a new window will open of e-Licensing Portal;
2. Sign in or log in on e-Licensing Portal;
3. Click “Order Service Online” button on e-Licensing Portal page;
4. Fill in the fields of request;
5. Sign a request with digital signature;
6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.
Issuance of a certificate of accreditation of a certification organization, reissue of a certificate, issuance of a duplicate certificate, or a reasoned response to a refusal to provide a public service.
The grounds for refusal to issue or re-issue accreditation certificate are the following:
1) establishing the inconsistency of the documents submitted by certification organizations to obtain accreditation certificate, re-issue, and (or) data (information) contained therein;
2) the non-compliance of the service recipient and (or) submitted materials, objects, data and information necessary for the public service provision with the requirements established by statutory legal acts of the Republic of Kazakhstan;
3) there is a decision (sentence) entered into legal force in relation to the certification organizations on the prohibition of activities or certain types of activities that require the receipt of a certain public service;
4) the absence of consent of the service recipient provided in accordance with Article 8 of the Law of the Republic of Kazakhstan "On personal data and their protection" to access sensitive personal data which are required for the public services provision.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
Free of charge
Сertificate issuance - 10 working days
Сertificate re-issuance - 3 working days