
You can obtain a service via the Portal:
1. Click “Order Online” button, then a new window will open of e-Licensing Portal;
2. Sign in or log in on e-Licensing Portal;
3. Click “Order Service Online” button on e-Licensing Portal page;
4. Fill in the fields of request;
5. Sign a request with digital signature;
6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.
You can obtain a service via the Portal:
1. Click “Order Online” button, then a new window will open of e-Licensing Portal;
2. Sign in or log in on e-Licensing Portal;
3. Click “Order Service Online” button on e-Licensing Portal page;
4. Fill in the fields of request;
5. Sign a request with digital signature;
6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.
Decision of the service provider on registration of notification about goods (products) characteristics containing encryption (cryptographic) means or motivated refusal to provide public service.
1) establishment of the unreliability of the documents submitted by the service recipient for obtaining a state or socially significant service and/or of the data (information) contained therein;
2) non-compliance of the service recipient and/or the submitted materials, facilities, data and information required for the provision of a state or socially significant service with the requirements established by the regulatory legal acts of the Republic of Kazakhstan;
3) a negative response from the authorized state body to a request for approval required for the provision of a state or socially significant service, as well as a negative conclusion of an examination, study or inspection;
4) the existence, in respect of the service recipient, of a court decision (judgment) that has entered into legal force prohibiting the conduct of activities or certain types of activities requiring the obtaining of a specific state or socially significant service;
5) the existence, in respect of the service recipient, of a court decision that has entered into legal force, pursuant to which the service recipient has been deprived of a special right related to obtaining a state or socially significant service;
6) the absence of the service recipient’s consent, provided in accordance with Article 8 of the Law of the Republic of Kazakhstan “On Personal Data and Their Protection,” to access restricted-access personal data required for the provision of a state or socially significant service;
7) non-compliance of the service recipient and/or the submitted materials, facilities, data and information required for the provision of a state or socially significant service with the requirements established by Decision No. 30 of the Board of the Eurasian Economic Commission dated April 21, 2015.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
Free
5 working days
The deadline for the documents provision provided for in paragraph 3 of these Rules is 3 working days from the date of receipt of the notification in the "personal account" of the service recipient. This period is not included in the public services provision period.