
You can obtain a service via the Portal:
1. Click “Order Online” button, then a new window will open of e-Licensing Portal;
2. Sign in or log in on e-Licensing Portal;
3. Click “Order Service Online” button on e-Licensing Portal page;
4. Fill in the fields of request;
5. Sign a request with digital signature;
6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.
You can obtain a service via the Portal:
1. Click “Order Online” button, then a new window will open of e-Licensing Portal;
2. Sign in or log in on e-Licensing Portal;
3. Click “Order Service Online” button on e-Licensing Portal page;
4. Fill in the fields of request;
5. Sign a request with digital signature;
6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.
Documents required for submission to "Government for Citizens" Public Corporation":
At the same time, a tax application for changing the deadlines for fulfilling a tax obligation to pay taxes and (or) fees received by the republican budget, as well as distributed between the republican and local budgets, is submitted to the service provider at the taxpayer's location.
A tax application for changing the deadlines for fulfilling a tax obligation to pay taxes and (or) fees received in full to local budgets is submitted to the service provider at the place of their payment.
In this case, the appraiser's report on the assessment of the market value of the pledged property must be drawn up no earlier than ten business days before the date the taxpayer submits an application for a deferral or installment plan.
Documents required for submission to "Government for Citizens" Public Corporation":
At the same time, a tax application for changing the deadlines for fulfilling a tax obligation to pay taxes and (or) fees received by the republican budget, as well as distributed between the republican and local budgets, is submitted to the service provider at the taxpayer's location.
A tax application for changing the deadlines for fulfilling a tax obligation to pay taxes and (or) fees received in full to local budgets is submitted to the service provider at the place of their payment.
In this case, the appraiser's report on the assessment of the market value of the pledged property must be drawn up no earlier than ten business days before the date the taxpayer submits an application for a deferral or installment plan.
Documents required for submission to service provider:
At the same time, a tax application for changing the deadlines for fulfilling a tax obligation to pay taxes and (or) fees received by the republican budget, as well as distributed between the republican and local budgets, is submitted to the service provider at the taxpayer's location.
A tax application for changing the deadlines for fulfilling a tax obligation to pay taxes and (or) fees received in full to local budgets is submitted to the service provider at the place of their payment.
In this case, the appraiser's report on the assessment of the market value of the pledged property must be drawn up no earlier than ten business days before the date the taxpayer submits an application for a deferral or installment plan.
Documents required for submission to service provider:
At the same time, a tax application for changing the deadlines for fulfilling a tax obligation to pay taxes and (or) fees received by the republican budget, as well as distributed between the republican and local budgets, is submitted to the service provider at the taxpayer's location.
A tax application for changing the deadlines for fulfilling a tax obligation to pay taxes and (or) fees received in full to local budgets is submitted to the service provider at the place of their payment.
In this case, the appraiser's report on the assessment of the market value of the pledged property must be drawn up no earlier than ten business days before the date the taxpayer submits an application for a deferral or installment plan.
1) Issue of the decision:
2) motivated response of the service provider about the refusal to provide a public service.
When changing the deadline for fulfilling a tax obligation for the payment of taxes and (or) fees secured by a pledge of property of the taxpayer and (or) a third party:
The content of the pledge agreement must comply with the requirements established by the legislation of the Republic of Kazakhstan.
The property provided as collateral must be insured against loss or damage, and its market value must not be less than the amount of taxes and (or) fees specified in the application for changing the deadline for fulfilling the tax obligation for the payment of taxes and (or) fees, taking into account the accrued penalties for the period of the deferral or installment plan, as well as expenses related to its sale in the event that the taxpayer violates the payment schedule for taxes and (or) fees.
The following may not be used as collateral:
life-support facilities;
electrical, thermal, and other types of energy;
seized property;
property subject to restrictions imposed by government authorities, including tax authorities;
property encumbered with the rights of third parties;
the only residence of an individual, an individual entrepreneur, or a person engaged in private practice; perishable raw materials and food products.
Re-pledging of property provided as collateral is not allowed.
In cases where the laws of the Republic of Kazakhstan provide for mandatory state registration of a pledge agreement, the taxpayer shall, no later than five working days from the date of conclusion of the pledge agreement, submit to the service provider making the decision on changing the deadline for fulfilling the tax obligation for the payment of taxes and (or) fees a document confirming the registration of the pledge agreement with the relevant registration authority.
When changing the deadline for fulfilling a tax obligation for the payment of taxes and (or) fees secured by a bank guarantee:
The content of the bank guarantee must comply with the requirements established by the legislation of the Republic of Kazakhstan.
The bank guarantee must be irrevocable.
The validity period of the bank guarantee must not expire earlier than six months after the expiration of the established deadline for the taxpayer to fulfill the obligation to pay taxes and (or) fees secured by the bank guarantee.
The amount for which the bank guarantee is issued must ensure that the guarantor fully fulfills the taxpayer’s obligation to pay taxes and (or) fees.
Establishment of the unreliability (inaccuracy) of documents submitted by the service recipient for obtaining the public service and (or) of the data (information) contained therein.
Non-compliance of the service recipient and (or) the submitted materials, objects, data, and information required for the provision of the public service with the requirements of these Rules.
Absence of the consent of the service recipient, provided in accordance with Article 8 of the Law of the Republic of Kazakhstan “On Personal Data and Their Protection,” for access to personal data with restricted access required for the provision of the public service.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
Free of charge
Within 20 working days from the date of receipt by the service provider of the tax application.
At the same time, the property pledge agreement is concluded no later than 10 working days from the date of submission of the tax application by the service recipient.