
You can obtain a service via the Portal:
1. Click “Order Online” button, then a new window will open of e-Licensing Portal;
2. Sign in or log in on e-Licensing Portal;
3. Click “Order Service Online” button on e-Licensing Portal page;
4. Fill in the fields of request;
5. Sign a request with digital signature;
6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.
You can obtain a service via the Portal:
1. Click “Order Online” button, then a new window will open of e-Licensing Portal;
2. Sign in or log in on e-Licensing Portal;
3. Click “Order Service Online” button on e-Licensing Portal page;
4. Fill in the fields of request;
5. Sign a request with digital signature;
6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.
Issuance of a license, re-issuance of a license for the development of cryptographic information protection tools or a reasoned refusal.
1. Establishing the unreliability of the documents submitted by the service recipient for obtaining a license, and (or) data (information) contained therein.
2. No license fee paid.
3. Non-compliance of the service recipient and (or) submitted data and information necessary for the public service provision with the qualification requirements.
4. In relation to the service recipient, there is a court decision (verdict) that has entered into legal force on the suspension or prohibition of activities or certain types of activities subject to licensing.
5. The court, on the basis of the submission of the bailiff, temporarily prohibits the issuance of a license to the service recipient - debtor.
When reorganizing a legal entity-licensee in the form of split-up:
1. Failure to submit or improper execution of the documents specified in subparagraph 2) of paragraph 8 of the Requirements for the public services provision.
2. Non-compliance of the service recipient with the qualification requirements.
3. If earlier the license and (or) annex thereto were re-registered for another legal entity from among the newly emerged as a result of the split-up of legal entities-licensees.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
for license issuance — 15 working days
for license re-issuance — 3 working days