
You can obtain a service via the Portal:
1. Click “Order Online” button, then a new window will open of e-Licensing Portal;
2. Sign in or log in on e-Licensing Portal;
3. Click “Order Service Online” button on e-Licensing Portal page;
4. Fill in the fields of request;
5. Sign a request with digital signature;
6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.
1) the non-compliance with the requirements established by legislation of the Republic of Kazakhstan;
2) the non-compliance of an insurance group, the insurance (reinsurance) organization is in the composition thereof with the established prudential standards and other mandatory standards and limits within a six months period prior to filing an application;
3) the non-compliance of the documents submitted with the requirements of legislation of the Republic of Kazakhstan;
4) the non-agreement of candidacy for the post of CEO (for a newly created insurance (reinsurance) organization, a non-resident branch insurance (reinsurance) organization of the Republic of Kazakhstan being established);
5) engaging in a type of activity prohibited by the laws of the Republic of Kazakhstan for this category of legal entities;
6) a license fee has not been paid;
7) the non-compliance with the requirement to generate assets of the non-resident branch insurance (reinsurance) organization of the Republic of Kazakhstan accepted as a reserve, in accordance with paragraph 12 of Article 46 of the Law;
8) the absence of a valid license of the non-resident insurance (reinsurance) organization of the Republic of Kazakhstan to carry out similar activity types issued by financial supervisory authority of the state the insurance (reinsurance) organization of the Republic of Kazakhstan is a resident;
9) the non-compliance with the requirement specified in Article 34 of the Law on the presence among the cohort of CEO of the non-resident branch insurance (reinsurance) organization of the Republic of Kazakhstan of at least two executive employees who are residents of the Republic of Kazakhstan;
10) there is a court decision (sentence) that has entered into legal force with respect to the service recipient on the suspension or prohibition of activities or certain types of activities subject to licensing;
11) the court, on the basis of a submission by a bailiff, temporarily prohibits issuing a license to the service recipient - the debtor;
12) in cases and on the grounds established by the laws of the Republic of Kazakhstan;
13) the absence of consent of the service recipient, provided in accordance with Article 8 of the Law of the Republic of Kazakhstan "On Personal Data and Their Protection", to access sensitive personal data, which are required for the provision of the public service.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
The license fee is 500 times the МCI
For license re-issue, duplicate license issue the fee is 10% of the license fee
The license provision term is within 30 working days.
For a newly created insurance (re-insurance) company, an open branch of an insurance (re-insurance) company that is a non-resident of the Republic of Kazakhstan the term is within 9 working days.
A license re-issue term is within 15 working days.
In case of reorganization of the service recipient in the form of split-up or spin-off the term is within 30 working days.
The license duplicate term is within 2 working days.