
You can obtain a service via the Portal:
1. Click “Order Online” button, then a new window will open of e-Licensing Portal;
2. Sign in or log in on e-Licensing Portal;
3. Click “Order Service Online” button on e-Licensing Portal page;
4. Fill in the fields of request;
5. Sign a request with digital signature;
6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.
1. To issue a license to carry out insurance (reinsurance) activities further.
2. To reissue a license - issuance of a reissued license or a reasoned response on the refusal to provide a public service.
3. To obtain a duplicate - obtaining a duplicate of a valid license or a reasoned response about the refusal to provide public services.
1) the non-compliance with the requirements established by legislation of the Republic of Kazakhstan;
2) the non-compliance of an insurance group, and an insurance (reinsurance) organization is in the composition thereof with the established prudential standards and other mandatory standards and limits within a six months period prior to filing an application;
3) the non-compliance of the documents submitted with the requirements of legislation of the Republic of Kazakhstan;
4) the non-agreement of candidacy for the post of CEO (for a newly created insurance (reinsurance) organization, a non-resident branch insurance (reinsurance) organization of the Republic of Kazakhstan being established);
5) engaging in a type of activity prohibited by the laws of the Republic of Kazakhstan for this category of legal entities;
6) a license fee has not been paid;
7) the non-compliance with the requirement to generate assets as a reserve of a non-resident branch insurance (reinsurance) organization of the Republic of Kazakhstan, in accordance with paragraph 12 of Article 46 of the Law;
8) the absence of a valid license to carry out activity types similar in the essence at a non-resident insurance (reinsurance) organization of the Republic of Kazakhstan issued by financial supervisory authority of the state an insurance (reinsurance) organization of the Republic of Kazakhstan is a resident;
9) the non-compliance with the requirement specified in Article 34 of the Law on the presence of at least two CEOs residents of the Republic of Kazakhstan among the cohort of CEO at a non-resident branch insurance (reinsurance) organization of the Republic of Kazakhstan;
10) there is a court decision (sentence) that has entered into legal force with respect to the service recipient on the suspension or prohibition of activities or certain activity types subject to licensing;
11) the court, on the basis of a submission by a bailiff, temporarily prohibits issuing a license to the service recipient - the debtor;
12) in the cases and on the grounds established by the laws of the Republic of Kazakhstan;
13) the absence of consent of the service recipient, provided in accordance with Article 8 of the Law of the Republic of Kazakhstan "On Personal Data and Their Protection", to access sensitive personal data, which are required for the public service provision.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
For issuing a license to engage in insurance activities – 500 МCI
For issuing a license to engage in reinsurance activities in the general insurance industry - 200 МCI
For reissuing a license, issuing a duplicate license – 10% of the license fee
License - within 30 working days
For a newly created insurance (reinsurance) company, an open branch of an insurance (reinsurance) company that is a non-resident of the Republic of Kazakhstan - within 9 working days
Reissuing a license - within 15 working days
In case of reorganization of the service recipient in the form of separation or separation - within 30 working days
Duplicate - within 2 working days