License for conducting insurance or Islamic life insurance activity

You can obtain the service via the Portal:

1. Click the “Order Online” button, then a new e-Licensing Portal window will open;

2. Sign in or log in on the e-Licensing Portal;

3. Click the “Order Service Online” button on the e-Licensing Portal page;

4. Fill in the enquiry fields;

5. Sign the enquiry with digital signature;

6. You can track the enquiry status in the “My applications” section of Personal Account,  license status in the “My licensing documents” section and notification status in the “My notifications” section.

1) the non-compliance with the requirements established by legislation of the Republic of Kazakhstan;

2) the non-compliance of an insurance group, and an insurance (reinsurance) organization is in the composition thereof with the established prudential standards and other mandatory standards and limits within a six months period prior to filing an application;

3) the non-compliance of the documents submitted with the requirements of legislation of the Republic of Kazakhstan;

4) the non-agreement of candidacy for the post of CEO (for a newly created insurance (reinsurance) organization, a non-resident branch insurance (reinsurance) organization of the Republic of Kazakhstan being established);

5) engaging in a type of activity prohibited by the laws of the Republic of Kazakhstan for this category of legal entities;

6) a license fee has not been paid;

7) the non-compliance with the requirement to generate assets as a reserve of a non-resident branch insurance (reinsurance) organization of the Republic of Kazakhstan, in accordance with paragraph 12 of Article 46 of the Law;

8) the absence of a valid license to carry out activity types similar in the essence at a non-resident insurance (reinsurance) organization of the Republic of Kazakhstan issued by financial supervisory authority of the state an insurance (reinsurance) organization of the Republic of Kazakhstan is a resident;

9) the non-compliance with the requirement specified in Article 34 of the Law on the presence of at least two CEOs residents of the Republic of Kazakhstan among the cohort of CEO at a non-resident branch insurance (reinsurance) organization of the Republic of Kazakhstan;

10) there is a court decision (sentence) that has entered into legal force with respect to the service recipient on the suspension or prohibition of activities or certain activity types subject to licensing;

11) the court, on the basis of a submission by a bailiff, temporarily prohibits issuing a license to the service recipient - the debtor;

12) in the cases and on the grounds established by the laws of the Republic of Kazakhstan;

13) the absence of consent of the service recipient, provided in accordance with Article 8 of the Law of the Republic of Kazakhstan "On Personal Data and Their Protection", to access sensitive personal data, which are required for the public service provision.

Rejection to issue a license for the right to carry out insurance activities for additional insurance classes, in addition to the grounds specified above, is made on the following grounds:

1) the forecast of non-compliance with prudential standards taking into account the additional insurance class being received;

2) the non-compliance with prudential standards within recent 3 (three) months prior to the date of filing an application and during an application consideration period;

3) the presence of a valid sanction in the form of suspension of license for the right to carry out insurance activities;

4) the absence a of consent of the service recipient, provided in accordance with Article 8 of the Law of the Republic of Kazakhstan "On Personal Data and Their Protection", to access sensitive personal data, which are required to provide the public service.

• appeal;
• initiative of an administrative body or official.

 General requirements for the appeal

The appeal submitted in hard copy or electronic form shall indicate:

• Full name, IIN, postal address of a natural person, BIN of a legal entity;
• name of administrative body, official to whom the appeal is submitted;
• the essence of an appeal;
• date of filing an appeal;
• signature of the applicant or his representative;
• other information provided for by legislation of the Republic of Kazakhstan.

If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.

Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"