
You can obtain the service via the Portal:
1. Click the “Order Online” button, then a new window e-Licensing Portal will pop-up;
2. Sign in or log in on e-Licensing Portal;
3. In the service info sheet read the package of documents and click the "Order online service" button, or select the necessary subtype of activity and the "Further" button.
4. Fill in the e-enquiry fields;
5. Sign the enquiry with the digital signature;
6. You can track the enquiry status in the Personal “My applications” Account section, as well as the license issue status in the “My licensing documents” section and the notification status in the “My notifications” section.
Notification of the license issue, re-issue, or a reasoned response on refusal to provide the public service.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
The license issue term is within 20 working days.
The license re-issue term is within 3 working days.
The license re-issue term in the case of legal re-organization of the service recipient in the form of division or spin-off is no later than within 20 working days.