Welfare payment in case of income loss due to child care up to the age of one year and a half

You can get the service through the portal:

1. Log in to the portal or register

2. Click on "Request online" button

3. Fill all sections of e-request

Application should contain the number of personal account (IBAN), in «Kazpochta» JSC, National bankк» JSC. 

Note: Personal account must be opened on the name of applicant.

4. Sign a request with digital signature.

5. See the processed notification (in the History of Services section) on benefit assignment which will be received within 7 working days. 

*The online service is provided only in the part of allowance assignment for child birth and child care and available to citizens, act of birth statement of who was made since August 13, 2007 and married since June1, 2008.

How to get the service in the " Government for Citizens "State Corporation  NJSC (required documents):

1. Application.

2. An ID document or an electronic document from the Digital Documents service/ a kandas certificate for individuals having kandas status or an electronic document from the Digital Documents service (for identification).

3. Birth certificate(s) for a child (children), or an electronic document from the Digital Documents service (or a certificate containing information from vital record on birth) for identification.

Depending on the availability, the following documents are submitted:

1. A document confirming registration of a child`s birth outside the Republic of Kazakhstan issued by relevant authorities of foreign states in the presence of consular legalization or a special stamp (apostille) (if available).

2. Death certificate (certificates) of a child (children) issued outside the Republic of Kazakhstan (or certificate containing information from vital records on death) (for identification).

3. When adopting a child (children) under the age of one and a half years old: an extract from the court decision on adoption of a child (children) issued by a body performing the functions of custodianship or guardianship.

4. When establishing guardianship (custodianship), a document confirming the establishment of guardianship (custodianship) is submitted. 

When the service recipient submits documents to the State Corporation specified in this paragraph, the service recipient is issued a receipt for the receipt of the relevant documents.

Via the proactive service:

1. To get a welfare payment, an applicant needs to provide consent for obtainment of a proactive service, accept obligations and confirm/provide a bank account number using a mobile communication device.

However, provision of bank account number is not required if it can be received from a second-tier bank.

Service providers get digital documents from the Digital Documents service through the implemented integration subject to the consent of a document owner provided via a phone number registered on the Portal by indicating a one-time password or sending a short text message as a response to the Portal notification.

1) establishing the unreliability of the documents submitted by the recipient of the public service and (or) the data (information) contained therein;

2) non-compliance of the service recipient and (or) the submitted documents, data and information required for the provision of public services with the requirements established by the Rules;

3) failure to provide the document requested by the Service Provider during verification and (or) the information necessary for the appointment of social security benefits for loss of income in connection with child care upon reaching the age of one and a half years;

4) the lack of consent of the service recipient, provided in accordance with Article 8 of the Law of the Republic of Kazakhstan "On Personal Data and their Protection", for access to personal data of limited access, which are required for the provision of public services.

• appeal;
• initiative of an administrative body or official.

 General requirements for the appeal

The appeal submitted in hard copy or electronic form shall indicate:

• Full name, IIN, postal address of a natural person, BIN of a legal entity;
• name of administrative body, official to whom the appeal is submitted;
• the essence of an appeal;
• date of filing an appeal;
• signature of the applicant or his representative;
• other information provided for by legislation of the Republic of Kazakhstan.

If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.

Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"