Issue of guarantee certificate (end user certificate)

Online

Individuals

You can obtain a service via the Portal:

1. Click “Order Online” button, then a new window will open of e-Licensing Portal;

2. Sign in or log in on e-Licensing Portal;

3. Click “Order Service Online” button on e-Licensing Portal page;

4. Fill in the fields of request;

5. Sign a request with digital signature;

6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.

Online

Legal entities

You can obtain a service via the Portal:

1. Click “Order Online” button, then a new window will open of e-Licensing Portal;

2. Sign in or log in on e-Licensing Portal;

3. Click “Order Service Online” button on e-Licensing Portal page;

4. Fill in the fields of request;

5. Sign a request with digital signature;

6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.

Government for citizens

Individuals

Documents required for submission to "Government for Citizens" Public Corporation":

1. Application .

2. A document confirming the authority of representative (for person identification).

3. Guarantee liability of importer (end user) in the form according to the order of the Minister for Investments and Development of the Republic of Kazakhstan dated March 31, 2015 No. 418 (registered in the Register of State Registration of Regulatory Legal Acts under No. 11006).

4. a copy of a foreign trade agreement (contract) of buy and sale or other document of alienation between the transaction participants.

5. A copy of buy and sale agreement (contract) or other document of alienation between the importer and the end user, if an intermediary acts as a service recipient.

Each page of the submitted document copies is certified by signature and seal (if any) of the service recipient or document copies shall be bound, certified by signature and seal (if any) of the service recipient on the last sheet.

Government for citizens

Legal entities

Documents required for submission to "Government for Citizens" Public Corporation":

1. Application .

2. A document confirming the authority of representative (for person identification).

3. Warranty liability of importer (end user) in the form according to the order of the Minister for Investments and Development of the Republic of Kazakhstan dated March 31, 2015 No. 418 (registered in the Register of State Registration of Regulatory Legal Acts under No. 11006).

4. a copy of a foreign trade agreement (contract) of buy and sale or other document of alienation between the transaction participants.

5. A copy of buy and sale agreement (contract) or other document of alienation between the importer and the end user, if an intermediary acts as a service recipient.

Each page of the submitted document copies is certified by signature and seal (if any) of the service recipient or document copies shall be bound, certified by signature and seal (if any) of the service recipient on the last sheet.

Grounds for refusal to provide the public service established by the laws of the Republic of Kazakhstan

1. establishing the unreliability of the documents submitted by the applicant to obtain a warranty obligation (end-user certificate), and (or) data (information) contained therein;
2. the non-compliance of the applicant and (or) submitted materials, objects, data and information necessary for issuing a warranty obligation (end-user certificate) with the requirements established by these Rules;
3. in relation to the applicant there is a court decision (sentence) that has entered into legal force to prohibit activities or certain types of activities that require obtaining a warranty obligation (end-user certificate);
4. in relation to the applicant there is a court decision that has entered into legal force, on the basis of which the applicant is deprived of the special right related to obtaining a warranty obligation (end-user certificate).

Grounds for institution of an administrative procedure

• appeal;
• initiative of an administrative body or official.

 General requirements for the appeal

The appeal submitted in hard copy or electronic form shall indicate:

• Full name, IIN, postal address of a natural person, BIN of a legal entity;
• name of administrative body, official to whom the appeal is submitted;
• the essence of an appeal;
• date of filing an appeal;
• signature of the applicant or his representative;
• other information provided for by legislation of the Republic of Kazakhstan.

If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.

 

 

Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"