Issuance of a license for the import and (or) export of separate types of products
You can obtain a service via the Portal:
1. Click “Order Online” button, then a new window will open of e-Licensing Portal
2. Sign in or log in on e-Licensing Portal
3. Click “Order Service Online” button on e-Licensing Portal page
4. Fill in the fields of request
5. Sign a request with digital signature
6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.
You can obtain a service via the Portal:
1. Click “Order Online” button, then a new window will open of e-Licensing Portal
2. Sign in or log in on e-Licensing Portal
3. Click “Order Service Online” button on e-Licensing Portal page
4. Fill in the fields of request
5. Sign a request with digital signature
6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.
A license to import or export certain types of goods, or a reasoned refusal to provide a public service.
1) establishing the unreliability of the documents submitted by the service recipient to receive the public service, and (or) data (information) contained therein;
2) engaging in a type of activity is prohibited by laws of the Republic of Kazakhstan for this category of individuals or legal entities;
3) the service recipient has not paid a license fee;
4) the service recipient does not meet the qualification requirements;
5) the service provider has received a response from the relevant approving government body regarding the service recipient’s non-compliance with the licensing requirements;
6) in relation to the service recipient there is a court decision (sentence) that has entered into legal force on the suspension or prohibition of activities or certain types of activities subject to licensing;
7) the court, based on the presentation of the bailiff, is temporarily prohibited from issuing a license to the service recipient-debtor;
8) termination or suspension of one or more documents serving as the basis for issuing a license;
9) violation of the international obligations of the Member States, which may occur as a result of the execution of the agreement (contract), for the implementation of which a license requested;
10) other grounds provided for by the act of the Eurasian Economic Commission.
- appeal;
- initiative of an administrative body or official.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
- Full name, IIN, postal address of a natural person, BIN of a legal entity;
- name of administrative body, official to whom the appeal is submitted;
- the essence of an appeal;
- date of filing an appeal;
- signature of the applicant or his representative;
- other information provided for by legislation of the Republic of Kazakhstan.
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
License issuance – 10 МCI
When issuing an export license - within 5 working days
When issuing an import license - within 5 working days
When issuing a license for the export or import of special technical means intended for the secret receipt of information or encryption (cryptographic) means - within 10 working days
When issuing an exclusive export and/or import license - within 5 working days
Upon the issue of a license for export of raw materials included in the list of domestic raw materials – within 5 working days.