
On the portal you can get the service:
Using EDS:
1. Log in the portal and click the «Order online service» button.
2. Fill the request and sign it with EDS (electronic digital signature).
3. Attach electronic copy (scan copy) of Bank Letter with a positive decision on loan approval with calculation of guarantee size.
4. Find the service result in personal office (in «History of service obtaining» section).
5. Download and print the documents with service results.
On the portal you can get the service:
Using EDS:
1. Log in the portal and click the «Order online service» button.
2. Fill the request and sign it with EDS (electronic digital signature).
3. Attach electronic copy (scan copy) of Bank Letter with a positive decision on loan approval with calculation of guarantee size.
4. Find the service result in personal office (in «History of service obtaining» section).
5. Download and print the documents with service results.
Documents required for submission to service provider:
1.Cover letter to the list of documents from the bank
2. An inventory of all documents available in the package of documents, or an act of acceptance and transfer of documents.
3. Bank loan application.
4. The decision of the authorized body of the bank on granting a loan under the guarantee of the Fund, expert opinions of the credit, collateral and legal management and risk management of the bank.
5. Financial documents of the entrepreneur as of the last reporting date (with a transcript of accounts payable and receivables indicating the date of occurrence of the debt, the planned repayment date and the subject of the debt, a transcript of fixed assets, inventory (hereinafter – TMZ), a statement of income and expenses for the last 12 months (for individual entrepreneurs).
6. Financial documents of the entrepreneur as of the beginning of the year and as of the last reporting date (with a transcript of accounts payable and receivables at the beginning of the year and on the last reporting date indicating the date of occurrence of the debt, the planned repayment date and the subject of the debt, a transcript of fixed assets, TMZ), stamped by the entrepreneur (for legal entities).
7. Explanation of the articles of the statement of income and expenses - income from sales, cost price, expenses of the period, other income and expenses, volume of products sold in monetary and physical terms for the period under review.
8. A certificate from the servicing bank about the availability of loans, about the turnover for the last 12 months, as well as settlement documents that were not paid on time (file number 2) as of the time of consideration of the documents, including an indication of the full details of the servicing bank.
9. Certificates of the availability of loans, including those overdue, from other financial organizations.
10. Information about all available bank accounts.
11. Licenses, patents, quotas (if the type of activity of the applicant is licensed or the sale of certain types of goods and services is licensed for which the borrowed funds are directed).
12. Project Implementation Documents:
- contracts, sales contracts, contracts of intent, contracts for the performance of work, provision of services, acts of completion, invoices for payment;
- an estimate for the planned work, an appropriate permit for construction and installation work (if the loan is issued for use in the field of construction, reconstruction);
- documents confirming their own participation in the project;
- documents used by the bank to make decisions on the project under consideration.
13. Business plan.
14. Valid and fulfilled contracts for the last and current years.
15. Loan agreements.
16. Documents confirming the powers of the person concluding a bank loan agreement, pledge and guarantee on behalf of the bank.
If the service recipient is an individual entrepreneur:
1. Identity document.
2. Notice of registration of an individual entrepreneur.
3. Document with sample signatures, seal imprint.
4. Consent of the service recipient / guarantor to submit information to the credit bureau and receive a credit report.
5. Consent of the service recipient / guarantor to the collection and processing of personal data.
If the service recipient is a legal entity:
1. Charter, amendments and additions to it.
2. Certificate / certificate of state registration / re-registration of a legal entity.
3. The decision of the authorized body of the service recipient on the appointment of the first head.
4. Identity document of the person authorized to sign documents on behalf of the service recipient in the bank and service provider, as well as documents confirming his authority.
5. The decision of the authorized body of the service recipient that made the decision to attract a guarantee.
6. Decision of the authorized body of the service recipient who made the decision to attract a loan.
7. A document with samples of signatures of the first head, the chief accountant and the seal of the entrepreneur.
8. Consent of the service recipient / founder (s) / guarantor to submit information to the credit bureau and receive a credit report.
Documents required for submission to service provider:
1.Cover letter to the list of documents from the bank
2. An inventory of all documents available in the package of documents, or an act of acceptance and transfer of documents.
3. Bank loan application.
4. The decision of the authorized body of the bank on granting a loan under the guarantee of the Fund, expert opinions of the credit, collateral and legal management and risk management of the bank.
5. Financial documents of the entrepreneur as of the last reporting date (with a transcript of accounts payable and receivables indicating the date of occurrence of the debt, the planned repayment date and the subject of the debt, a transcript of fixed assets, inventory (hereinafter – TMZ), a statement of income and expenses for the last 12 months (for individual entrepreneurs).
6. Financial documents of the entrepreneur as of the beginning of the year and as of the last reporting date (with a transcript of accounts payable and receivables at the beginning of the year and on the last reporting date indicating the date of occurrence of the debt, the planned repayment date and the subject of the debt, a transcript of fixed assets, TMZ), stamped by the entrepreneur (for legal entities).
7. Explanation of the articles of the statement of income and expenses - income from sales, cost price, expenses of the period, other income and expenses, volume of products sold in monetary and physical terms for the period under review.
8. A certificate from the servicing bank about the availability of loans, about the turnover for the last 12 months, as well as settlement documents that were not paid on time (file number 2) as of the time of consideration of the documents, including an indication of the full details of the servicing bank.
9. Certificates of the availability of loans, including those overdue, from other financial organizations.
10. Information about all available bank accounts.
11. Licenses, patents, quotas (if the type of activity of the applicant is licensed or the sale of certain types of goods and services is licensed for which the borrowed funds are directed).
12. Project Implementation Documents:
- contracts, sales contracts, contracts of intent, contracts for the performance of work, provision of services, acts of completion, invoices for payment;
- an estimate for the planned work, an appropriate permit for construction and installation work (if the loan is issued for use in the field of construction, reconstruction);
- documents confirming their own participation in the project;
- documents used by the bank to make decisions on the project under consideration.
13. Business plan.
14. Valid and fulfilled contracts for the last and current years.
15. Loan agreements.
16. Documents confirming the powers of the person concluding a bank loan agreement, pledge and guarantee on behalf of the bank.
If the service recipient is an individual entrepreneur:
1. Identity document.
2. Notice of registration of an individual entrepreneur.
3. Document with sample signatures, seal imprint.
4. Consent of the service recipient / guarantor to submit information to the credit bureau and receive a credit report.
5. Consent of the service recipient / guarantor to the collection and processing of personal data.
If the service recipient is a legal entity:
1. Charter, amendments and additions to it.
2. Certificate / certificate of state registration / re-registration of a legal entity.
3. The decision of the authorized body of the service recipient on the appointment of the first head.
4. Identity document of the person authorized to sign documents on behalf of the service recipient in the bank and service provider, as well as documents confirming his authority.
5. The decision of the authorized body of the service recipient that made the decision to attract a guarantee.
6. Decision of the authorized body of the service recipient who made the decision to attract a loan.
7. A document with samples of signatures of the first head, the chief accountant and the seal of the entrepreneur.
8. Consent of the service recipient / founder (s) / guarantor to submit information to the credit bureau and receive a credit report.
A preliminary guarantee letter from the service provider or a notice with a reasoned refusal.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
Free of charge
For loans up to 180 million tenge - up to 5 working days
For loans over 180 million tenge - up to 10 working days