
You can obtain a service via the Portal:
1. Click “Order Online” button, then a new window will open of e-Licensing Portal;
2. Sign in or log in on e-Licensing Portal;
3. Click “Order Service Online” button on e-Licensing Portal page;
4. Fill in the fields of request;
5. Sign a request with digital signature;
6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.
You can obtain a service via the Portal:
1. Click “Order Online” button, then a new window will open of e-Licensing Portal;
2. Sign in or log in on e-Licensing Portal;
3. Click “Order Service Online” button on e-Licensing Portal page;
4. Fill in the fields of request;
5. Sign a request with digital signature;
6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.
Issuance of certificate or a substantiated refusal to deliver the public service.
1) the establishment of the unreliability of the documents submitted by the service recipient for certification, and (or) data (information) contained therein;
2) the non-compliance of the service recipient and (or) submitted materials, objects, data and information necessary for certification with the requirements of the Rules;
3) with respect to the service recipient there is a court decision (sentence) that has entered into legal force prohibiting the activity of conducting certification.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
Free
Certification, re–certification and issuance of a certificate - within 10 working days
Re-issuance of a certificate - within 2 working days