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Aircraft staff licenses
Как получить услугу
Online
Individuals
You can obtain a service via the Portal:
- Click the “Order Online” button, then a new e-Licensing Portal window will open.
- Sign in or log in the e-Licensing Portal.
- Click the “Order Service Online” button on e-Licensing Portal page.
- Fill in the fields of request.
- Sign a request with a digital signature.
- You can track a status of the request in “My applications” section of Personal Account, a status of the license issuance in the “My licensing documents” section and a notification issuance status in the “My notifications” section.
Online
Legal entities
You can obtain a service via the Portal:
- Click the “Order Online” button, then a new e-Licensing Portal window will open.
- Sign in or log in the e-Licensing Portal.
- Click the “Order Service Online” button on e-Licensing Portal page.
- Fill in the fields of request.
- Sign a request with a digital signature.
- You can track a status of the request in “My applications” section of Personal Account, a status of the license issuance in the “My licensing documents” section and a notification issuance status in the “My notifications” section.
Government for Citizens
Individuals
Documents required for submission to "Government for Citizens" Public Corporation":
for private pilot license PPL (airplane, helicopter, airship, powered-lift aircraft), commercial pilot license CPL (airplane, helicopter, airship, powered-lift aircraft), multi-crew pilot license (airplane) MPL, airline transport pilot license ATPL (airplane, helicopter, powered-lift aircraft), an application in the form according to Annex 1 to the present list of basic public service provision requirements;
for ultra-light aircraft pilot license ULAPL (motorized hang glider, autogyro, airship, powered-lift aircraft), light aircraft pilot license LAPL (airplane, helicopter), free balloon pilot license FBPL, glider pilot license GPL, flight radio operator license FROL, an application in the form according to Annex 1-1 to the present list of basic public service provision requirements;
for flight navigator license FNL in the form in accordance with Annex 2 to the present list of basic public service provision requirements;
for flight engineer (flight mechanic) license FEL in the form in accordance with Annex 3 to the present list of basic public service provision requirements;
copies of ATC completion certificates with an attached successful theoretical exams completion certificate;
a copy of License Proficiency Check for aircraft pilots in the form in accordance with Annex 4 to the present list of basic public service provision requirements or an act of flight check for helicopter pilots in the form in accordance with Annex 5 to the present list of basic public service provision requirements or a copy of act of flight check in the form in accordance with Annex 6 to the present list of basic public service provision requirements;
a representation for flight crewmembers in the form in accordance with Annex 7 to the present list of basic public service provision requirements certified by civil aviation organization signature and seal (if any);
a copy of passport for citizens of other countries;
two photographs (color, matte, measuring 3.5 x 4.5 cm with a corner on the right side from the side of the person looking at the photo);
a copy of relevant health certificate;
a copy of certificate of English radiotelephone communications language proficiency test (for flight crewmembers performing international flights);
a copy of certificate of training completed human capabilities, including the principles of threat factors and errors mitigation;
a copy of flight log;
a filled-in compliance form, a military registration certificate in accordance with Annex 8 to this list of basic public service provision requirements (for those arriving from state aviation);
an original flight crewmember license (upon license replacement);
an e-copy of public service provision payment certificate.
for ultra-light aircraft pilot license ULAPL (motorized hang glider, autogyro, airship, powered-lift aircraft), light aircraft pilot license LAPL (airplane, helicopter), free balloon pilot license FBPL, glider pilot license GPL, flight radio operator license FROL, an application in the form according to Annex 1-1 to the present list of basic public service provision requirements;
for flight navigator license FNL in the form in accordance with Annex 2 to the present list of basic public service provision requirements;
for flight engineer (flight mechanic) license FEL in the form in accordance with Annex 3 to the present list of basic public service provision requirements;
copies of ATC completion certificates with an attached successful theoretical exams completion certificate;
a copy of License Proficiency Check for aircraft pilots in the form in accordance with Annex 4 to the present list of basic public service provision requirements or an act of flight check for helicopter pilots in the form in accordance with Annex 5 to the present list of basic public service provision requirements or a copy of act of flight check in the form in accordance with Annex 6 to the present list of basic public service provision requirements;
a representation for flight crewmembers in the form in accordance with Annex 7 to the present list of basic public service provision requirements certified by civil aviation organization signature and seal (if any);
a copy of passport for citizens of other countries;
two photographs (color, matte, measuring 3.5 x 4.5 cm with a corner on the right side from the side of the person looking at the photo);
a copy of relevant health certificate;
a copy of certificate of English radiotelephone communications language proficiency test (for flight crewmembers performing international flights);
a copy of certificate of training completed human capabilities, including the principles of threat factors and errors mitigation;
a copy of flight log;
a filled-in compliance form, a military registration certificate in accordance with Annex 8 to this list of basic public service provision requirements (for those arriving from state aviation);
an original flight crewmember license (upon license replacement);
an e-copy of public service provision payment certificate.
an application in accordance with Annex 1-1 to this list of basic public service provision requirements; copies of certificates of completion of an aviation training center or aviation educational institution;
a representation for aviation personnel, except for aircraft maintenance personnel, in the form in accordance with Annex 9 to this list of basic public service provision requirements certified by an organization signature and seal (if any);
two photographs (color, matte, 3.5 x 4.5 cm in size with a corner on the right side from the side of the person looking at the photo);
a copy of relevant health certificate;
a copy of certificate of training completion a human capabilities, including the principles of threat and error factors mitigation;
a copy of a passport for citizens of other countries;
an original license (upon license replacement).
To obtain an air traffic controller or aviation station operator license, the applicant shall provide the following documents:application in accordance with Annex 1-1 to this list of basic public service provision requirements;
representation for aviation personnel, except for aircraft maintenance personnel, in the form in accordance with Annex 9 to this list of basic public service provision requirements certified by signature and seal (if any) of a civil aviation organization;
copies of ATC completion certificate;
a copy of minutes of qualification exam in the form in accordance with Annex 10 to this list of basic public service provision requirements;
two photographs (color, matte, 3.5 x 4.5 cm in size with a corner on the right from the side of the person looking at the photo);
a copy of relevant health certificate (for an ATC controller);
a copy of a certificate of training completion, human capabilities including principles of threat and error factors mitigation;
a copy of an English radiotelephone communications language proficiency test completion certificate ((for flight crewmembers performing international flights);
a copy of a passport for citizens of other countries;
an original license (upon a license replacement); an e-copy of public service provision payment certificate.
a representation for aviation personnel, except for aircraft maintenance personnel, in the form in accordance with Annex 9 to this list of basic public service provision requirements certified by an organization signature and seal (if any);
two photographs (color, matte, 3.5 x 4.5 cm in size with a corner on the right side from the side of the person looking at the photo);
a copy of relevant health certificate;
a copy of certificate of training completion a human capabilities, including the principles of threat and error factors mitigation;
a copy of a passport for citizens of other countries;
an original license (upon license replacement).
To obtain an air traffic controller or aviation station operator license, the applicant shall provide the following documents:application in accordance with Annex 1-1 to this list of basic public service provision requirements;
representation for aviation personnel, except for aircraft maintenance personnel, in the form in accordance with Annex 9 to this list of basic public service provision requirements certified by signature and seal (if any) of a civil aviation organization;
copies of ATC completion certificate;
a copy of minutes of qualification exam in the form in accordance with Annex 10 to this list of basic public service provision requirements;
two photographs (color, matte, 3.5 x 4.5 cm in size with a corner on the right from the side of the person looking at the photo);
a copy of relevant health certificate (for an ATC controller);
a copy of a certificate of training completion, human capabilities including principles of threat and error factors mitigation;
a copy of an English radiotelephone communications language proficiency test completion certificate ((for flight crewmembers performing international flights);
a copy of a passport for citizens of other countries;
an original license (upon a license replacement); an e-copy of public service provision payment certificate.
an application in the form set out in Annex 11 to this list of basic public service provision requirements;
a copy of certificate of successful initial ATC training completion or a copy of certificate(s) of successful module program theoretical exams completion, the validity of which does not exceed 10 years from the certificate issue date, if the applicant had not previously had this certificate;
a copy of an education diploma;
a copy of an individual aircraft maintenance personnel log in the form set out in Annex 12 to this list of basic public service provision requirements;
a copy of an evaluation sheet of practical internship in category A/B1/B2;
two photographs (color, matte, 3.5 x 4.5 cm in size with a corner on the right side from the side of the person looking at the photo);
a copy of "Kazakhstan and International Aviation Law" training program completion (corresponding to the module 10RK program of the Standard Programs) in the case of provision of certificate of module program theoretical exams completion in recognized foreign ATCs;
a copy of passport for citizens of other countries;
an original certificate and annex thereto (paragraph XV) (upon certificate replacement);
an e-copy of public service provision payment certificate.
a copy of certificate of successful initial ATC training completion or a copy of certificate(s) of successful module program theoretical exams completion, the validity of which does not exceed 10 years from the certificate issue date, if the applicant had not previously had this certificate;
a copy of an education diploma;
a copy of an individual aircraft maintenance personnel log in the form set out in Annex 12 to this list of basic public service provision requirements;
a copy of an evaluation sheet of practical internship in category A/B1/B2;
two photographs (color, matte, 3.5 x 4.5 cm in size with a corner on the right side from the side of the person looking at the photo);
a copy of "Kazakhstan and International Aviation Law" training program completion (corresponding to the module 10RK program of the Standard Programs) in the case of provision of certificate of module program theoretical exams completion in recognized foreign ATCs;
a copy of passport for citizens of other countries;
an original certificate and annex thereto (paragraph XV) (upon certificate replacement);
an e-copy of public service provision payment certificate.
an application in the form in accordance with Annex 11 to this list of basic public service provision requirements;
a copy of certificate of successful initial ATC training completion or a copy of certificate(s) of a successful module program theoretical exams completion, the term of which does not exceed 10 years from the certificate issue date, if the applicant had not previously had this certificate;
a copy of education diploma;
a copy of an individual aircraft maintenance personnel log in the form in accordance with[ИА1] Annex 12 to this list of basic public service provision requirements; two photographs (color, matte, measuring 3.5 x 4.5 cm with a corner on the right side from the side of the person looking at the photo);
a copy of "Kazakhstan and International Aviation Law" training program completion (corresponding to the module 10RK program of the Standard Programs) in the case of provision of module program theoretical exams completion certificate in the recognized foreign ATCs;
a copy of passport for citizens of other countries;
a presentation and decision of core qualification committee of non-profit organizations that unite aircraft operators (hereinafter, a non-profit organization); an original license (upon license replacement);
a copy of certificate of successful initial ATC training completion or a copy of certificate(s) of a successful module program theoretical exams completion, the term of which does not exceed 10 years from the certificate issue date, if the applicant had not previously had this certificate;
a copy of education diploma;
a copy of an individual aircraft maintenance personnel log in the form in accordance with[ИА1] Annex 12 to this list of basic public service provision requirements; two photographs (color, matte, measuring 3.5 x 4.5 cm with a corner on the right side from the side of the person looking at the photo);
a copy of "Kazakhstan and International Aviation Law" training program completion (corresponding to the module 10RK program of the Standard Programs) in the case of provision of module program theoretical exams completion certificate in the recognized foreign ATCs;
a copy of passport for citizens of other countries;
a presentation and decision of core qualification committee of non-profit organizations that unite aircraft operators (hereinafter, a non-profit organization); an original license (upon license replacement);
a copy of ATC completion certificate;
a presentation for other aviation personnel, except for aircraft maintenance personnel in accordance with Annex 9 to this list of basic public service provision requirements with objective data, certified by civil aviation organization signature and seal (if any);
two photographs (color, matte, measuring 3.5 x 4.5 cm with a corner on the right side from the side of the person looking at the photo);
a copy of certificate of training completion, human capabilities including the principles of threat and error factors mitigation;
a copy of passport for citizens of other countries;
an original license (upon a license replacement).
To extend the validity of aircraft maintenance personnel license, an applicant shall submit the following: an application in the form in accordance with Annex 11 to this list of basic public service provision requirements; an original license and annex thereto (clause XV).
a presentation for other aviation personnel, except for aircraft maintenance personnel in accordance with Annex 9 to this list of basic public service provision requirements with objective data, certified by civil aviation organization signature and seal (if any);
two photographs (color, matte, measuring 3.5 x 4.5 cm with a corner on the right side from the side of the person looking at the photo);
a copy of certificate of training completion, human capabilities including the principles of threat and error factors mitigation;
a copy of passport for citizens of other countries;
an original license (upon a license replacement).
To extend the validity of aircraft maintenance personnel license, an applicant shall submit the following: an application in the form in accordance with Annex 11 to this list of basic public service provision requirements; an original license and annex thereto (clause XV).
an application in the form set out in Annex 11 to this list of basic public service provision requirements;
a representation and decision of core qualification committee of a non-profit organization;
an original license.
To extend the validity of a flight support officer or flight dispatcher license, an applicant shall provide the following: an application in any form (indicating an IIN, contact information (phone no., postal address), and consent to the use of information constituting a secret protected by law, contained in information systems;
copies of certificates of completion of the most recent courses to maintain professional level by specialty;
a copy of certificate of training completion, human capabilities including the principles of threat and error factors mitigation;
an original license.
a representation and decision of core qualification committee of a non-profit organization;
an original license.
To extend the validity of a flight support officer or flight dispatcher license, an applicant shall provide the following: an application in any form (indicating an IIN, contact information (phone no., postal address), and consent to the use of information constituting a secret protected by law, contained in information systems;
copies of certificates of completion of the most recent courses to maintain professional level by specialty;
a copy of certificate of training completion, human capabilities including the principles of threat and error factors mitigation;
an original license.
An application:
for private pilot license PPL (airplane, helicopter, airship, aircraft with a powered lift system), commercial pilot license CPL (airplane, helicopter, airship, a powered lift aircraft), multi-crew pilot (airplane) license MPL, airline transport pilot license ATPL (airplane, helicopter, powered lift aircraft), in the form in accordance with Annex 1 to this list of basic public service provision requirements; for ultra-light aircraft pilot license ULAPL (motorized hang glider, autogyro, airship, powered-lift aircraft), for light aircraft pilot license LAPL (airplane, helicopter), free balloon pilot license FBPL, glider pilot license GPL, flight radio operator license FROL, an application in any form (stating an IIN, contact information (phone no., postal address), as well as consent to the use of information constituting a secret protected by law, contained in information systems;
for a flight navigator license FNL according to the form in accordance with Annex 2 to this list of the main public service provision requirements;
for a flight engineer (flight mechanic) license FEL according to the form in accordance with Annex 3 to this list of the main public service provision requirements;
copies of certificate of the most recent courses completion to maintain professional level by specialty; a copy of license proficiency check (LPC) for aircraft pilots according to the form in accordance with Annex 4 to the present list of basic public service provision requirements or a flight check act for helicopter pilots in the form in accordance with Annex 5 to this list of basic public service provision requirements or a copy of flight check act in the form in accordance with Annex 6 to this list of basic public service provision requirements;
copies of certificates of the most recent courses completion to maintain the instructor professional level (if required);
a copy of relevant health certificate; a copy of license and annex thereto(if any);
an e-copy of public service provision payment certificate.
for private pilot license PPL (airplane, helicopter, airship, aircraft with a powered lift system), commercial pilot license CPL (airplane, helicopter, airship, a powered lift aircraft), multi-crew pilot (airplane) license MPL, airline transport pilot license ATPL (airplane, helicopter, powered lift aircraft), in the form in accordance with Annex 1 to this list of basic public service provision requirements; for ultra-light aircraft pilot license ULAPL (motorized hang glider, autogyro, airship, powered-lift aircraft), for light aircraft pilot license LAPL (airplane, helicopter), free balloon pilot license FBPL, glider pilot license GPL, flight radio operator license FROL, an application in any form (stating an IIN, contact information (phone no., postal address), as well as consent to the use of information constituting a secret protected by law, contained in information systems;
for a flight navigator license FNL according to the form in accordance with Annex 2 to this list of the main public service provision requirements;
for a flight engineer (flight mechanic) license FEL according to the form in accordance with Annex 3 to this list of the main public service provision requirements;
copies of certificate of the most recent courses completion to maintain professional level by specialty; a copy of license proficiency check (LPC) for aircraft pilots according to the form in accordance with Annex 4 to the present list of basic public service provision requirements or a flight check act for helicopter pilots in the form in accordance with Annex 5 to this list of basic public service provision requirements or a copy of flight check act in the form in accordance with Annex 6 to this list of basic public service provision requirements;
copies of certificates of the most recent courses completion to maintain the instructor professional level (if required);
a copy of relevant health certificate; a copy of license and annex thereto(if any);
an e-copy of public service provision payment certificate.
an application in any form (indicating an IIN, contact information (phone no., postal address), and consent to the use of information constituting a secret protected by law, contained in information systems;
a copy of certificate of English radiotelephone communications language proficiency test completion; a copy of license and annex thereto (if any). To enter or extend the validity of qualification and special marks in the remote pilot license, the applicant shall submit the following:
an application in any form (indicating an IIN, contact information (phone no., postal address), and consent to the use of information constituting a secret protected by law, contained in information systems;
a copy of relevant health certificate; copies of the most recent retraining courses or professional development courses completion certificate by specialty; a copy of license and annex thereto (if any).
a copy of certificate of English radiotelephone communications language proficiency test completion; a copy of license and annex thereto (if any). To enter or extend the validity of qualification and special marks in the remote pilot license, the applicant shall submit the following:
an application in any form (indicating an IIN, contact information (phone no., postal address), and consent to the use of information constituting a secret protected by law, contained in information systems;
a copy of relevant health certificate; copies of the most recent retraining courses or professional development courses completion certificate by specialty; a copy of license and annex thereto (if any).
an application in any form (indicating an IIN, contact information (phone no., postal address), as well as consent to the use of information constituting a secret protected by law, contained in information systems;
a copy of qualification exam minutes in the form according to Annex 10 to this list of basic public service provision requirements; a copy of relevant health certificate (for an air traffic controller); copies of the most recent courses completion certificate to maintain professional level by specialty; a copy of annex to the certificate; an e-copy of the public service provision payment certificate.
a copy of qualification exam minutes in the form according to Annex 10 to this list of basic public service provision requirements; a copy of relevant health certificate (for an air traffic controller); copies of the most recent courses completion certificate to maintain professional level by specialty; a copy of annex to the certificate; an e-copy of the public service provision payment certificate.
an application in any form (indicating an IIN, contact details (phone, postal address), and consent to the use of information constituting a secret protected by law, contained in information systems;
copies of the most recent retraining or professional development courses completion certificates for instructors and a copy of minutes of qualification exam in the form in accordance with Annex 10 to this list of basic public service provision requirements (when entering or extending the validity of a special mark of an instructor); copies of English radiotelephone communications language proficiency test completion certificate (when entering or extending the validity of a special mark on radiotelephone communications language proficiency);
a copy of annex to the certificate; an e-copy of public service provision payment certificate.
copies of the most recent retraining or professional development courses completion certificates for instructors and a copy of minutes of qualification exam in the form in accordance with Annex 10 to this list of basic public service provision requirements (when entering or extending the validity of a special mark of an instructor); copies of English radiotelephone communications language proficiency test completion certificate (when entering or extending the validity of a special mark on radiotelephone communications language proficiency);
a copy of annex to the certificate; an e-copy of public service provision payment certificate.
an application in the form in accordance with Annex 11 to the present list of basic public service provision requirements, stating the aircraft types, engine and license category; copies of certificates of aircraft type practical and theoretical training completion and, if required, practical internship records. It is permitted to provide a certificate upon the practical internship results if the certificate is approved by an authorized organization with regard to TM and ATR organization that conducts it; an original license and annex thereto (if required); an e-copy of public service provision payment certificate.
an application in the form in accordance with Annex 11 to this list of basic public service provision requirements, stating the aircraft types, engine and license category; copies of certificates of aircraft type training completion and exams passed after training theoretical part at level 3 (for the first category "C" entry), and for each subsequent entry in category "C" - certificates proving training for the requested aircraft type at level 1 (general familiarization course with the aircraft). If an applicant for category "C" receives this qualification mark through categories "B1" or "B2" of the same aircraft type and engine that had already been entered in the license, the provision of a separate certificate of completion of theoretical training is not required;
a copy of individual log of aircraft maintenance personnel in the form in accordance with Annex 12 to this list of basic public service provision requirements; an original license and annex thereto (if necessary); an e-copy of public services provision payment certificate.
a copy of individual log of aircraft maintenance personnel in the form in accordance with Annex 12 to this list of basic public service provision requirements; an original license and annex thereto (if necessary); an e-copy of public services provision payment certificate.
an application in the form in accordance with Annex 11 to this list of basic public service provision requirements with the requested rating of the full subgroup in group 2 and license category;
copies of documents on completion of practical and theoretical training for the aircraft type, and, if necessary, practical internship records (OJT);
a copy of individual log of aircraft maintenance personnel in the form set out in Annex 12 to this list of basic public service provision requirements;
an original license and annex thereto (if required);
an e- copy of public service provision payment certificate.
To enter qualification mark into the “Ratings” column of the aircraft maintenance personnel license for category for the full subgroup 2a, 2b and 2c in group 2 for category "C", the applicant shall provide the following:
an application in the form set out in Annex 11 to this list of basic public service provision requirements stating the requested subgroup in group 2 and license category;
copies of certificates of aircraft type training completion and exams passed after theoretical part of level 3 training for at least 3 aircraft types represented in this subgroup; a copy of individual log of aircraft maintenance personnel in the form set out in Annex 12 to this list of basic public service provision requirements; an original license and annexes thereto (if required); an e-copy of public service provision payment certificate.
copies of documents on completion of practical and theoretical training for the aircraft type, and, if necessary, practical internship records (OJT);
a copy of individual log of aircraft maintenance personnel in the form set out in Annex 12 to this list of basic public service provision requirements;
an original license and annex thereto (if required);
an e- copy of public service provision payment certificate.
To enter qualification mark into the “Ratings” column of the aircraft maintenance personnel license for category for the full subgroup 2a, 2b and 2c in group 2 for category "C", the applicant shall provide the following:
an application in the form set out in Annex 11 to this list of basic public service provision requirements stating the requested subgroup in group 2 and license category;
copies of certificates of aircraft type training completion and exams passed after theoretical part of level 3 training for at least 3 aircraft types represented in this subgroup; a copy of individual log of aircraft maintenance personnel in the form set out in Annex 12 to this list of basic public service provision requirements; an original license and annexes thereto (if required); an e-copy of public service provision payment certificate.
an application in the form in accordance with Annex 11 to this list of basic public service provision requirements stating the requested full group 3 and license category; copies of certificates on completion of practical and theoretical training for the aircraft type, and, if required, practical internship records (OJT);
it is permitted to provide a certificate upon the completion of practical internship results, if the certificate is approved by authorized organization in relation to the TM and ATR organization that conducts it;
a copy of individual log of aircraft maintenance personnel in the form in accordance with annex 12 to this list of basic public service provision requirements; an original license and annex thereto (if required); an e-copy of public service provision payment.
it is permitted to provide a certificate upon the completion of practical internship results, if the certificate is approved by authorized organization in relation to the TM and ATR organization that conducts it;
a copy of individual log of aircraft maintenance personnel in the form in accordance with annex 12 to this list of basic public service provision requirements; an original license and annex thereto (if required); an e-copy of public service provision payment.
an application in the form in accordance with Annex 11 to this list of basic public service provision requirements stating the requested full group 3 and license category; copies of training completion certificates for the aircraft type and exams passed after theoretical part of training at level 3; a copy of individual log of aircraft maintenance personnel in the form in accordance with Annex 12 to this list of basic public service provision requirements; an original license and annex thereto (if required); an e-copy of public service provision payment.
an application in the form in accordance with Annex 11 to this list of basic public service provision requirements; copies of certificates of ATC training completion for the type or kind of aircraft;
a copy of individual log of aircraft maintenance personnel, completed in the form in accordance with Annex 12 to this list of basic public service provision requirements certifying work experience; a copy of LPC for maintenance personnel of light and ultra-light aircraft of category "B3";
a copy of certificate on completion of training under the program "Human Capabilities Applied to Aircraft Maintenance" (corresponding to the Module 9 program of the Standard Programs).
a copy of individual log of aircraft maintenance personnel, completed in the form in accordance with Annex 12 to this list of basic public service provision requirements certifying work experience; a copy of LPC for maintenance personnel of light and ultra-light aircraft of category "B3";
a copy of certificate on completion of training under the program "Human Capabilities Applied to Aircraft Maintenance" (corresponding to the Module 9 program of the Standard Programs).
in the event of loss, theft or damage to the license, the applicant shall submit in accordance with the established list for aviation personnel license and an e-copy of certificate of public service provision payment.
an application in the form according to Annex 1-1 to this list of basic public service provision requirements; a copy of passport for citizens of other countries; two photographs (color, matte, measuring 3.5 x 4.5 cm with a corner on the right from the side of the person looking at the photo) or a digital photo (3.5 * 4.5 cm, at least 413 * 531 (pixels)) when replacing with a license in the form of a plastic card; an e-copy of a sample of a personal signature when replacing with a license in the form of a plastic card; an e-copy of certificate of public service provision payment. Information on identity documents, on state registration (re-registration) of a legal entity, on state registration as an individual entrepreneur is obtained from the relevant state information systems through the "e-government" gateway.
Government for Citizens
Legal entities
Documents required for submission to "Government for Citizens" Public Corporation":
for private pilot license PPL (airplane, helicopter, airship, powered-lift aircraft), commercial pilot license CPL (airplane, helicopter, airship, powered-lift aircraft), multi-crew pilot license (airplane) MPL, airline transport pilot license ATPL (airplane, helicopter, powered-lift aircraft), an application in the form according to Annex 1 to the present list of basic public service provision requirements;
for ultra-light aircraft pilot license ULAPL (motorized hang glider, autogyro, airship, powered-lift aircraft), light aircraft pilot license LAPL (airplane, helicopter), free balloon pilot license FBPL, glider pilot license GPL, flight radio operator license FROL, an application in the form according to Annex 1-1 to the present list of basic public service provision requirements;
for flight navigator license FNL in the form in accordance with Annex 2 to the present list of basic public service provision requirements;
for flight engineer (flight mechanic) license FEL in the form in accordance with Annex 3 to the present list of basic public service provision requirements;
copies of ATC completion certificates with an attached successful theoretical exams completion certificate;
a copy of License Proficiency Check for aircraft pilots in the form in accordance with Annex 4 to the present list of basic public service provision requirements or an act of flight check for helicopter pilots in the form in accordance with Annex 5 to the present list of basic public service provision requirements or a copy of act of flight check in the form in accordance with Annex 6 to the present list of basic public service provision requirements;
a representation for flight crewmembers in the form in accordance with Annex 7 to the present list of basic public service provision requirements certified by civil aviation organization signature and seal (if any);
a copy of passport for citizens of other countries;
two photographs (color, matte, measuring 3.5 x 4.5 cm with a corner on the right side from the side of the person looking at the photo);
a copy of relevant health certificate;
a copy of certificate of English radiotelephone communications language proficiency test (for flight crewmembers performing international flights);
a copy of certificate of training completed human capabilities, including the principles of threat factors and errors mitigation;
a copy of flight log;
a filled-in compliance form, a military registration certificate in accordance with Annex 8 to this list of basic public service provision requirements (for those arriving from state aviation);
an original flight crewmember license (upon license replacement);
an e-copy of public service provision payment certificate.
for ultra-light aircraft pilot license ULAPL (motorized hang glider, autogyro, airship, powered-lift aircraft), light aircraft pilot license LAPL (airplane, helicopter), free balloon pilot license FBPL, glider pilot license GPL, flight radio operator license FROL, an application in the form according to Annex 1-1 to the present list of basic public service provision requirements;
for flight navigator license FNL in the form in accordance with Annex 2 to the present list of basic public service provision requirements;
for flight engineer (flight mechanic) license FEL in the form in accordance with Annex 3 to the present list of basic public service provision requirements;
copies of ATC completion certificates with an attached successful theoretical exams completion certificate;
a copy of License Proficiency Check for aircraft pilots in the form in accordance with Annex 4 to the present list of basic public service provision requirements or an act of flight check for helicopter pilots in the form in accordance with Annex 5 to the present list of basic public service provision requirements or a copy of act of flight check in the form in accordance with Annex 6 to the present list of basic public service provision requirements;
a representation for flight crewmembers in the form in accordance with Annex 7 to the present list of basic public service provision requirements certified by civil aviation organization signature and seal (if any);
a copy of passport for citizens of other countries;
two photographs (color, matte, measuring 3.5 x 4.5 cm with a corner on the right side from the side of the person looking at the photo);
a copy of relevant health certificate;
a copy of certificate of English radiotelephone communications language proficiency test (for flight crewmembers performing international flights);
a copy of certificate of training completed human capabilities, including the principles of threat factors and errors mitigation;
a copy of flight log;
a filled-in compliance form, a military registration certificate in accordance with Annex 8 to this list of basic public service provision requirements (for those arriving from state aviation);
an original flight crewmember license (upon license replacement);
an e-copy of public service provision payment certificate.
an application in accordance with Annex 1-1 to this list of basic public service provision requirements; copies of certificates of completion of an aviation training center or aviation educational institution;
a representation for aviation personnel, except for aircraft maintenance personnel, in the form in accordance with Annex 9 to this list of basic public service provision requirements certified by an organization signature and seal (if any);
two photographs (color, matte, 3.5 x 4.5 cm in size with a corner on the right side from the side of the person looking at the photo);
a copy of relevant health certificate;
a copy of certificate of training completion a human capabilities, including the principles of threat and error factors mitigation;
a copy of a passport for citizens of other countries;
an original license (upon license replacement).
To obtain an air traffic controller or aviation station operator license, the applicant shall provide the following documents:application in accordance with Annex 1-1 to this list of basic public service provision requirements;
representation for aviation personnel, except for aircraft maintenance personnel, in the form in accordance with Annex 9 to this list of basic public service provision requirements certified by signature and seal (if any) of a civil aviation organization;
copies of ATC completion certificate;
a copy of minutes of qualification exam in the form in accordance with Annex 10 to this list of basic public service provision requirements;
two photographs (color, matte, 3.5 x 4.5 cm in size with a corner on the right from the side of the person looking at the photo);
a copy of relevant health certificate (for an ATC controller);
a copy of a certificate of training completion, human capabilities including principles of threat and error factors mitigation;
a copy of an English radiotelephone communications language proficiency test completion certificate ((for flight crewmembers performing international flights);
a copy of a passport for citizens of other countries;
an original license (upon a license replacement); an e-copy of public service provision payment certificate.
a representation for aviation personnel, except for aircraft maintenance personnel, in the form in accordance with Annex 9 to this list of basic public service provision requirements certified by an organization signature and seal (if any);
two photographs (color, matte, 3.5 x 4.5 cm in size with a corner on the right side from the side of the person looking at the photo);
a copy of relevant health certificate;
a copy of certificate of training completion a human capabilities, including the principles of threat and error factors mitigation;
a copy of a passport for citizens of other countries;
an original license (upon license replacement).
To obtain an air traffic controller or aviation station operator license, the applicant shall provide the following documents:application in accordance with Annex 1-1 to this list of basic public service provision requirements;
representation for aviation personnel, except for aircraft maintenance personnel, in the form in accordance with Annex 9 to this list of basic public service provision requirements certified by signature and seal (if any) of a civil aviation organization;
copies of ATC completion certificate;
a copy of minutes of qualification exam in the form in accordance with Annex 10 to this list of basic public service provision requirements;
two photographs (color, matte, 3.5 x 4.5 cm in size with a corner on the right from the side of the person looking at the photo);
a copy of relevant health certificate (for an ATC controller);
a copy of a certificate of training completion, human capabilities including principles of threat and error factors mitigation;
a copy of an English radiotelephone communications language proficiency test completion certificate ((for flight crewmembers performing international flights);
a copy of a passport for citizens of other countries;
an original license (upon a license replacement); an e-copy of public service provision payment certificate.
an application in the form set out in Annex 11 to this list of basic public service provision requirements;
a copy of certificate of successful initial ATC training completion or a copy of certificate(s) of successful module program theoretical exams completion, the validity of which does not exceed 10 years from the certificate issue date, if the applicant had not previously had this certificate;
a copy of an education diploma;
a copy of an individual aircraft maintenance personnel log in the form set out in Annex 12 to this list of basic public service provision requirements;
a copy of an evaluation sheet of practical internship in category A/B1/B2;
two photographs (color, matte, 3.5 x 4.5 cm in size with a corner on the right side from the side of the person looking at the photo);
a copy of "Kazakhstan and International Aviation Law" training program completion (corresponding to the module 10RK program of the Standard Programs) in the case of provision of certificate of module program theoretical exams completion in recognized foreign ATCs;
a copy of passport for citizens of other countries;
an original certificate and annex thereto (paragraph XV) (upon certificate replacement);
an e-copy of public service provision payment certificate.
a copy of certificate of successful initial ATC training completion or a copy of certificate(s) of successful module program theoretical exams completion, the validity of which does not exceed 10 years from the certificate issue date, if the applicant had not previously had this certificate;
a copy of an education diploma;
a copy of an individual aircraft maintenance personnel log in the form set out in Annex 12 to this list of basic public service provision requirements;
a copy of an evaluation sheet of practical internship in category A/B1/B2;
two photographs (color, matte, 3.5 x 4.5 cm in size with a corner on the right side from the side of the person looking at the photo);
a copy of "Kazakhstan and International Aviation Law" training program completion (corresponding to the module 10RK program of the Standard Programs) in the case of provision of certificate of module program theoretical exams completion in recognized foreign ATCs;
a copy of passport for citizens of other countries;
an original certificate and annex thereto (paragraph XV) (upon certificate replacement);
an e-copy of public service provision payment certificate.
an application in the form in accordance with Annex 11 to this list of basic public service provision requirements;
a copy of certificate of successful initial ATC training completion or a copy of certificate(s) of a successful module program theoretical exams completion, the term of which does not exceed 10 years from the certificate issue date, if the applicant had not previously had this certificate;
a copy of education diploma;
a copy of an individual aircraft maintenance personnel log in the form in accordance with[ИА1] Annex 12 to this list of basic public service provision requirements; two photographs (color, matte, measuring 3.5 x 4.5 cm with a corner on the right side from the side of the person looking at the photo);
a copy of "Kazakhstan and International Aviation Law" training program completion (corresponding to the module 10RK program of the Standard Programs) in the case of provision of module program theoretical exams completion certificate in the recognized foreign ATCs;
a copy of passport for citizens of other countries;
a presentation and decision of core qualification committee of non-profit organizations that unite aircraft operators (hereinafter, a non-profit organization); an original license (upon license replacement);
a copy of certificate of successful initial ATC training completion or a copy of certificate(s) of a successful module program theoretical exams completion, the term of which does not exceed 10 years from the certificate issue date, if the applicant had not previously had this certificate;
a copy of education diploma;
a copy of an individual aircraft maintenance personnel log in the form in accordance with[ИА1] Annex 12 to this list of basic public service provision requirements; two photographs (color, matte, measuring 3.5 x 4.5 cm with a corner on the right side from the side of the person looking at the photo);
a copy of "Kazakhstan and International Aviation Law" training program completion (corresponding to the module 10RK program of the Standard Programs) in the case of provision of module program theoretical exams completion certificate in the recognized foreign ATCs;
a copy of passport for citizens of other countries;
a presentation and decision of core qualification committee of non-profit organizations that unite aircraft operators (hereinafter, a non-profit organization); an original license (upon license replacement);
a copy of ATC completion certificate;
a presentation for other aviation personnel, except for aircraft maintenance personnel in accordance with Annex 9 to this list of basic public service provision requirements with objective data, certified by civil aviation organization signature and seal (if any);
two photographs (color, matte, measuring 3.5 x 4.5 cm with a corner on the right side from the side of the person looking at the photo);
a copy of certificate of training completion, human capabilities including the principles of threat and error factors mitigation;
a copy of passport for citizens of other countries;
an original license (upon a license replacement).
To extend the validity of aircraft maintenance personnel license, an applicant shall submit the following: an application in the form in accordance with Annex 11 to this list of basic public service provision requirements; an original license and annex thereto (clause XV).
a presentation for other aviation personnel, except for aircraft maintenance personnel in accordance with Annex 9 to this list of basic public service provision requirements with objective data, certified by civil aviation organization signature and seal (if any);
two photographs (color, matte, measuring 3.5 x 4.5 cm with a corner on the right side from the side of the person looking at the photo);
a copy of certificate of training completion, human capabilities including the principles of threat and error factors mitigation;
a copy of passport for citizens of other countries;
an original license (upon a license replacement).
To extend the validity of aircraft maintenance personnel license, an applicant shall submit the following: an application in the form in accordance with Annex 11 to this list of basic public service provision requirements; an original license and annex thereto (clause XV).
an application in the form set out in Annex 11 to this list of basic public service provision requirements;
a representation and decision of core qualification committee of a non-profit organization;
an original license.
To extend the validity of a flight support officer or flight dispatcher license, an applicant shall provide the following: an application in any form (indicating an IIN, contact information (phone no., postal address), and consent to the use of information constituting a secret protected by law, contained in information systems;
copies of certificates of completion of the most recent courses to maintain professional level by specialty;
a copy of certificate of training completion, human capabilities including the principles of threat and error factors mitigation;
an original license.
a representation and decision of core qualification committee of a non-profit organization;
an original license.
To extend the validity of a flight support officer or flight dispatcher license, an applicant shall provide the following: an application in any form (indicating an IIN, contact information (phone no., postal address), and consent to the use of information constituting a secret protected by law, contained in information systems;
copies of certificates of completion of the most recent courses to maintain professional level by specialty;
a copy of certificate of training completion, human capabilities including the principles of threat and error factors mitigation;
an original license.
An application:
for private pilot license PPL (airplane, helicopter, airship, aircraft with a powered lift system), commercial pilot license CPL (airplane, helicopter, airship, a powered lift aircraft), multi-crew pilot (airplane) license MPL, airline transport pilot license ATPL (airplane, helicopter, powered lift aircraft), in the form in accordance with Annex 1 to this list of basic public service provision requirements; for ultra-light aircraft pilot license ULAPL (motorized hang glider, autogyro, airship, powered-lift aircraft), for light aircraft pilot license LAPL (airplane, helicopter), free balloon pilot license FBPL, glider pilot license GPL, flight radio operator license FROL, an application in any form (stating an IIN, contact information (phone no., postal address), as well as consent to the use of information constituting a secret protected by law, contained in information systems;
for a flight navigator license FNL according to the form in accordance with Annex 2 to this list of the main public service provision requirements;
for a flight engineer (flight mechanic) license FEL according to the form in accordance with Annex 3 to this list of the main public service provision requirements;
copies of certificate of the most recent courses completion to maintain professional level by specialty; a copy of license proficiency check (LPC) for aircraft pilots according to the form in accordance with Annex 4 to the present list of basic public service provision requirements or a flight check act for helicopter pilots in the form in accordance with Annex 5 to this list of basic public service provision requirements or a copy of flight check act in the form in accordance with Annex 6 to this list of basic public service provision requirements;
copies of certificates of the most recent courses completion to maintain the instructor professional level (if required);
a copy of relevant health certificate; a copy of license and annex thereto(if any);
an e-copy of public service provision payment certificate.
for private pilot license PPL (airplane, helicopter, airship, aircraft with a powered lift system), commercial pilot license CPL (airplane, helicopter, airship, a powered lift aircraft), multi-crew pilot (airplane) license MPL, airline transport pilot license ATPL (airplane, helicopter, powered lift aircraft), in the form in accordance with Annex 1 to this list of basic public service provision requirements; for ultra-light aircraft pilot license ULAPL (motorized hang glider, autogyro, airship, powered-lift aircraft), for light aircraft pilot license LAPL (airplane, helicopter), free balloon pilot license FBPL, glider pilot license GPL, flight radio operator license FROL, an application in any form (stating an IIN, contact information (phone no., postal address), as well as consent to the use of information constituting a secret protected by law, contained in information systems;
for a flight navigator license FNL according to the form in accordance with Annex 2 to this list of the main public service provision requirements;
for a flight engineer (flight mechanic) license FEL according to the form in accordance with Annex 3 to this list of the main public service provision requirements;
copies of certificate of the most recent courses completion to maintain professional level by specialty; a copy of license proficiency check (LPC) for aircraft pilots according to the form in accordance with Annex 4 to the present list of basic public service provision requirements or a flight check act for helicopter pilots in the form in accordance with Annex 5 to this list of basic public service provision requirements or a copy of flight check act in the form in accordance with Annex 6 to this list of basic public service provision requirements;
copies of certificates of the most recent courses completion to maintain the instructor professional level (if required);
a copy of relevant health certificate; a copy of license and annex thereto(if any);
an e-copy of public service provision payment certificate.
an application in any form (indicating an IIN, contact information (phone no., postal address), and consent to the use of information constituting a secret protected by law, contained in information systems;
a copy of certificate of English radiotelephone communications language proficiency test completion; a copy of license and annex thereto (if any). To enter or extend the validity of qualification and special marks in the remote pilot license, the applicant shall submit the following:
an application in any form (indicating an IIN, contact information (phone no., postal address), and consent to the use of information constituting a secret protected by law, contained in information systems;
a copy of relevant health certificate; copies of the most recent retraining courses or professional development courses completion certificate by specialty; a copy of license and annex thereto (if any).
a copy of certificate of English radiotelephone communications language proficiency test completion; a copy of license and annex thereto (if any). To enter or extend the validity of qualification and special marks in the remote pilot license, the applicant shall submit the following:
an application in any form (indicating an IIN, contact information (phone no., postal address), and consent to the use of information constituting a secret protected by law, contained in information systems;
a copy of relevant health certificate; copies of the most recent retraining courses or professional development courses completion certificate by specialty; a copy of license and annex thereto (if any).
an application in any form (indicating an IIN, contact information (phone no., postal address), as well as consent to the use of information constituting a secret protected by law, contained in information systems;
a copy of qualification exam minutes in the form according to Annex 10 to this list of basic public service provision requirements; a copy of relevant health certificate (for an air traffic controller); copies of the most recent courses completion certificate to maintain professional level by specialty; a copy of annex to the certificate; an e-copy of the public service provision payment certificate.
a copy of qualification exam minutes in the form according to Annex 10 to this list of basic public service provision requirements; a copy of relevant health certificate (for an air traffic controller); copies of the most recent courses completion certificate to maintain professional level by specialty; a copy of annex to the certificate; an e-copy of the public service provision payment certificate.
an application in any form (indicating an IIN, contact details (phone, postal address), and consent to the use of information constituting a secret protected by law, contained in information systems;
copies of the most recent retraining or professional development courses completion certificates for instructors and a copy of minutes of qualification exam in the form in accordance with Annex 10 to this list of basic public service provision requirements (when entering or extending the validity of a special mark of an instructor); copies of English radiotelephone communications language proficiency test completion certificate (when entering or extending the validity of a special mark on radiotelephone communications language proficiency);
a copy of annex to the certificate; an e-copy of public service provision payment certificate.
copies of the most recent retraining or professional development courses completion certificates for instructors and a copy of minutes of qualification exam in the form in accordance with Annex 10 to this list of basic public service provision requirements (when entering or extending the validity of a special mark of an instructor); copies of English radiotelephone communications language proficiency test completion certificate (when entering or extending the validity of a special mark on radiotelephone communications language proficiency);
a copy of annex to the certificate; an e-copy of public service provision payment certificate.
an application in the form in accordance with Annex 11 to the present list of basic public service provision requirements, stating the aircraft types, engine and license category; copies of certificates of aircraft type practical and theoretical training completion and, if required, practical internship records. It is permitted to provide a certificate upon the practical internship results if the certificate is approved by an authorized organization with regard to TM and ATR organization that conducts it; an original license and annex thereto (if required); an e-copy of public service provision payment certificate.
an application in the form in accordance with Annex 11 to this list of basic public service provision requirements, stating the aircraft types, engine and license category; copies of certificates of aircraft type training completion and exams passed after training theoretical part at level 3 (for the first category "C" entry), and for each subsequent entry in category "C" - certificates proving training for the requested aircraft type at level 1 (general familiarization course with the aircraft). If an applicant for category "C" receives this qualification mark through categories "B1" or "B2" of the same aircraft type and engine that had already been entered in the license, the provision of a separate certificate of completion of theoretical training is not required;
a copy of individual log of aircraft maintenance personnel in the form in accordance with Annex 12 to this list of basic public service provision requirements; an original license and annex thereto (if necessary); an e-copy of public services provision payment certificate.
a copy of individual log of aircraft maintenance personnel in the form in accordance with Annex 12 to this list of basic public service provision requirements; an original license and annex thereto (if necessary); an e-copy of public services provision payment certificate.
an application in the form in accordance with Annex 11 to this list of basic public service provision requirements with the requested rating of the full subgroup in group 2 and license category;
copies of documents on completion of practical and theoretical training for the aircraft type, and, if necessary, practical internship records (OJT);
a copy of individual log of aircraft maintenance personnel in the form set out in Annex 12 to this list of basic public service provision requirements;
an original license and annex thereto (if required);
an e- copy of public service provision payment certificate.
To enter qualification mark into the “Ratings” column of the aircraft maintenance personnel license for category for the full subgroup 2a, 2b and 2c in group 2 for category "C", the applicant shall provide the following:
an application in the form set out in Annex 11 to this list of basic public service provision requirements stating the requested subgroup in group 2 and license category;
copies of certificates of aircraft type training completion and exams passed after theoretical part of level 3 training for at least 3 aircraft types represented in this subgroup; a copy of individual log of aircraft maintenance personnel in the form set out in Annex 12 to this list of basic public service provision requirements; an original license and annexes thereto (if required); an e-copy of public service provision payment certificate.
copies of documents on completion of practical and theoretical training for the aircraft type, and, if necessary, practical internship records (OJT);
a copy of individual log of aircraft maintenance personnel in the form set out in Annex 12 to this list of basic public service provision requirements;
an original license and annex thereto (if required);
an e- copy of public service provision payment certificate.
To enter qualification mark into the “Ratings” column of the aircraft maintenance personnel license for category for the full subgroup 2a, 2b and 2c in group 2 for category "C", the applicant shall provide the following:
an application in the form set out in Annex 11 to this list of basic public service provision requirements stating the requested subgroup in group 2 and license category;
copies of certificates of aircraft type training completion and exams passed after theoretical part of level 3 training for at least 3 aircraft types represented in this subgroup; a copy of individual log of aircraft maintenance personnel in the form set out in Annex 12 to this list of basic public service provision requirements; an original license and annexes thereto (if required); an e-copy of public service provision payment certificate.
an application in the form in accordance with Annex 11 to this list of basic public service provision requirements stating the requested full group 3 and license category; copies of certificates on completion of practical and theoretical training for the aircraft type, and, if required, practical internship records (OJT);
it is permitted to provide a certificate upon the completion of practical internship results, if the certificate is approved by authorized organization in relation to the TM and ATR organization that conducts it;
a copy of individual log of aircraft maintenance personnel in the form in accordance with annex 12 to this list of basic public service provision requirements; an original license and annex thereto (if required); an e-copy of public service provision payment.
it is permitted to provide a certificate upon the completion of practical internship results, if the certificate is approved by authorized organization in relation to the TM and ATR organization that conducts it;
a copy of individual log of aircraft maintenance personnel in the form in accordance with annex 12 to this list of basic public service provision requirements; an original license and annex thereto (if required); an e-copy of public service provision payment.
an application in the form in accordance with Annex 11 to this list of basic public service provision requirements stating the requested full group 3 and license category; copies of training completion certificates for the aircraft type and exams passed after theoretical part of training at level 3; a copy of individual log of aircraft maintenance personnel in the form in accordance with Annex 12 to this list of basic public service provision requirements; an original license and annex thereto (if required); an e-copy of public service provision payment.
an application in the form in accordance with Annex 11 to this list of basic public service provision requirements; copies of certificates of ATC training completion for the type or kind of aircraft;
a copy of individual log of aircraft maintenance personnel, completed in the form in accordance with Annex 12 to this list of basic public service provision requirements certifying work experience; a copy of LPC for maintenance personnel of light and ultra-light aircraft of category "B3";
a copy of certificate on completion of training under the program "Human Capabilities Applied to Aircraft Maintenance" (corresponding to the Module 9 program of the Standard Programs).
a copy of individual log of aircraft maintenance personnel, completed in the form in accordance with Annex 12 to this list of basic public service provision requirements certifying work experience; a copy of LPC for maintenance personnel of light and ultra-light aircraft of category "B3";
a copy of certificate on completion of training under the program "Human Capabilities Applied to Aircraft Maintenance" (corresponding to the Module 9 program of the Standard Programs).
in the event of loss, theft or damage to the license, the applicant shall submit in accordance with the established list for aviation personnel license and an e-copy of certificate of public service provision payment.
an application in the form according to Annex 1-1 to this list of basic public service provision requirements; a copy of passport for citizens of other countries; two photographs (color, matte, measuring 3.5 x 4.5 cm with a corner on the right from the side of the person looking at the photo) or a digital photo (3.5 * 4.5 cm, at least 413 * 531 (pixels)) when replacing with a license in the form of a plastic card; an e-copy of a sample of a personal signature when replacing with a license in the form of a plastic card; an e-copy of certificate of public service provision payment. Information on identity documents, on state registration (re-registration) of a legal entity, on state registration as an individual entrepreneur is obtained from the relevant state information systems through the "e-government" gateway.
Результат оказания услуги
Issuance of certificates to aviation personnel.
Extension of the validity period of the certificate.
Restoration of the certificate and (or) its appendices in cases of loss, theft or damage.
Introduction or extension of the validity period of qualification and special marks notification of refusal to provide public services
Часто задаваемые вопросы
Grounds for refusal to provide the public service established by the laws of the Republic of Kazakhstan
Establishing the unreliability of the documents submitted by the service recipient for the receipt of public services, and (or) data (information) contained therein. Non-compliance of the service recipient and (or) submitted materials, objects, data and information necessary for the provision of public services with the established qualification requirements approved by order of the Minister of Transport and Communications of the Republic of Kazakhstan dated June 13, 2011 No. 362 (registered in the Register of State Registration of Regulatory Legal Acts for No. 7058), qualification requirements approved by the order of the Minister of Transport and Communications of the Republic of Kazakhstan dated September 28, 2013 No. 763 (registered in the Register of State Registration of Regulatory Legal Acts No. 8786), Rules for Documenting, Document Management and Use of Electronic Document Management Systems in Public and Non-public organizations approved by Decree of the Government of the Republic of Kazakhstan dated October 31, 2018 No. 703, Rules for determining the level of qualification of aviation personnel, approved by order of the Acting Minister for Investment and Development of the Republic of Kazakhstan dated July 31, 2017 No. 517 (registered in the Register of State Registration of Regulatory Legal Acts for No. 15600), the Rules for Medical Examination and Inspection in Civil Aviation of the Republic of Kazakhstan, approved by the Order of the Minister for Investments and Development of the Republic of Kazakhstan dated June 5, 2017 No. 324 (registered in the Register of State Registration of Regulatory Legal Acts under No. 15325), as well as the requirements established these Rules and Model Programs. In relation to the service recipient, there is a court decision (verdict) that has entered into legal force on the prohibition of activities or certain types of activities that require the receipt of a certain public service. With regard to the service recipient, there is a court decision that has entered into legal force, on the basis of which the service recipient is deprived of a special right related to the receipt of a public service. The absence of the consent of the service recipient, provided in accordance with Article 8 of the Law of the Republic of Kazakhstan "On Personal Data and Their Protection", for access to personal data of limited access, which are required for the provision of public services.
Grounds for institution of an administrative procedure
- appeal;
- initiative of an administrative body or official.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
- Full name, IIN, postal address of a natural person, BIN of a legal entity;
- name of administrative body, official to whom the appeal is submitted;
- the essence of an appeal;
- date of filing an appeal;
- signature of the applicant or his representative;
- other information provided for by legislation of the Republic of Kazakhstan.
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
! It is barred to reject the receipt of an appeal.
- Once the appeal is submitted, the applicant is issued a receipt containing a unique number, indicating the date and time, last name and initials, and the position of the person who received the appeal.
- In the case of non-compliance with the requirements established by Article 63 Code, the administrative body and the official shall indicate to the applicant the requirements the appeal does not comply with, and set a reasonable time limit for bringing it into compliance with the requirements.
- Before a decision is made on the administrative case, the applicant may withdraw the appeal on the basis of his written application.
Referring the appeal to an authorized administrative body and official
An appeal received by an administrative body and official whose authority does not include the consideration of this appeal, within no later than 3 working days from the date of its receipt shall refer it to the authorized administrative body and official, with simultaneous notification of the participant in the administrative procedure.
- The timeframe of administrative procedure is 15 working days from the date of receipt of an appeal.
! The laws may set the other timeframe for consideration of appeals (For example, according to the Law “On Access to Information” a reply to a written enquiry is provided within fifteen calendar days from the date of receipt of the information by the owner).
- The period of administrative procedure may be extended by a reasoned decision of the head of the administrative body for not more than 2 months, consistently the participant in the administrative procedure is notified within 3 working days from the date of extension.
A participant in the administrative procedure has the right to file a complaint the administrative action (inaction) related to the adoption of an administrative act.
If an administrative body and official within the timeframe has not adopted an administrative act or committed an administrative action, then commencing from the date of expiry it is considered that the administrative body and official rejected to adopt the administrative act or commit the administrative action.
The complaint is submitted to the administrative body and official whose administrative act and administrative action (inaction) is being appealed.
An appeal to the court is allowed after a pre-trial appeal. If the law provides for the possibility of going to court without the need to appeal to a higher authority, the administrative act, administrative action (inaction) of the administrative body and official is being disputed, along with the revoke, submit to the court a reasoned position of the head of the higher administrative body and official.
! The Administrative Procedure Code not always rules the procedure of complaint; the industry laws may contain statutes indicating the appeal of the decision in the court, without pre-trial appeal.
- A complaint against an administrative act, administrative action (inaction) is submitted to the administrative body and official no later than 3 months from the day when the participant in the administrative procedure became aware of the adoption of the administrative act or the commitment of an administrative action (inaction).
- If the deadline is missed for a good reason, at the request of the participant in the administrative procedure, it may be renewed by the body considering the complaint.
- Missing the deadline for submitting the complaint is not a basis for rejection to receive the complaint by the body considering the complaint.
! Other laws may establish a special procedure and deadlines for appealing the decisions.
The period for consideration of the complaint is 5 working days from the date of receipt of the complaint.
! Other laws may establish a different period for appealing the decisions of administrative bodies.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
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Полное название
Issuance of aircraft staff licenses
Получатели услуги
Individuals
Legal entities
Individuals
Legal entities
Стоимость услуги
In accordance with the List of paid services of the authorized organization in the field of civil aviation and payment rates in the field of civil aviation.
Срок оказания услуги
15 working days
Услугу оказывает
Ministry of Transport of the Republic of KazakhstanМесто предоставления услуги
«State-owned corporation «Government for citizens» NJSC
Portal of electronic licensing
Digital Government Portal
Социальные медиа
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