
You can obtain a service via the Portal:
1. Click “Order Online” button, then a new window will open of e-Licensing Portal;
2. Sign in or log in on e-Licensing Portal;
3. Click “Order Service Online” button on e-Licensing Portal page;
4. Fill in the fields of request;
5. Sign a request with digital signature;
6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.
The output is the license and / or Annex thereto, a re-issued license and / or Annex thereto or a reasoned rejection response.
1. Establishing the unreliability of the documents submitted by the service recipient for the public service receipt and (or) the data (information) contained therein.
2. The non-compliance of the service recipient and (or) submitted materials, objects, data and information necessary for the provision of public services with the requirements established by the regulatory legal acts of the Republic of Kazakhstan.
3. Negative response of the authorized public body to the request for approval, which is required for the provision of public services, as well as a negative conclusion of the examination, research or verification.
4. In relation to the applicant, there is a court decision (verdict) that has entered into force on the suspension or prohibition of activities or certain types of activities subject to licensing, as well as a decision of the licensor to suspend the license and (or) annex thereto to engage in educational activities.
5. With regard to the service recipient, there is a court decision that has entered into legal force, on the basis of which the service recipient is deprived of a special right related to the receipt of a public service.
6. The absence of the consent of the service recipient, provided in accordance with Article 8 of the Law of the Republic of Kazakhstan "On Personal Data and Their Protection", for access to restricted personal data required for the provision of public services.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
The issuance of the license and annex thereto costs 10 times the MCI.
The re-issuance of the license and annex thereto costs 1 times the MCI.
To issue the license and / or Annex thereto takes no more than 30 working days.
To re-issue the license and / or Annex thereto takes no more than three working days.
To re-issue the license and / or Annex thereto if the legal entity-licensee is reorganized in the form of separation or division takes no more than 30 working days.
Renewal of the license and/or its annexes in accordance with part four of paragraph 3-1 of Article 57 of the Law of the Republic of Kazakhstan 'On Education' should be completed within 20 working days.