
You can obtain a service via the Portal:
1. Click “Order Online” button, then a new window will open of e-Licensing Portal;
2. Sign in or log in on e-Licensing Portal;
3. Click “Order Service Online” button on e-Licensing Portal page;
4. Fill in the fields of request;
5. Sign a request with digital signature;
6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.
You can obtain a service via the Portal:
1. Click “Order Online” button, then a new window will open of e-Licensing Portal;
2. Sign in or log in on e-Licensing Portal;
3. Click “Order Service Online” button on e-Licensing Portal page;
4. Fill in the fields of request;
5. Sign a request with digital signature;
6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.
Documents required for submission to service provider:
For accreditation of an adoption Agency:
1. Application.
2. Identification document of the service recipient (required for identification).
3. Notarized copies of constituent documents.
4. A copy of the document issued by the competent authority of the state where the adoption Agency is located (hereinafter – the Agency), confirming its authority to carry out activities in the relevant field.
5. Recommendation letter from the competent authority of the state that issued the document confirming the authority of the Agency or supervising the Agency's activities on the possibility of carrying out relevant activities on the territory of the Republic of Kazakhstan.
6. List of services provided by the Agency to candidates for adoptive parents.
7. Obligation to monitor the living conditions and upbringing of adopted children and provide relevant reports in accordance with the Code of the Republic of Kazakhstan dated December 26, 2011 " on marriage (matrimony) and family".
8. Obligation to monitor the registration of an adopted child in a consular office of the Republic of Kazakhstan upon the arrival of the adoptive parents in their country of residence.
9. Notarized power of attorney issued by the Agency to the service recipient.
10. The obligation of the competent authority of the custodial state Agency's designation of a body or organization, which will submit reports and information on the living conditions and upbringing of adopted children in the prescribed manner in the event of termination of the Agency's activities in the territory of the custodial state Agency, or on the territory of the Republic of Kazakhstan.
11. Obligation of the competent authority of the state where the Agency is located to inform the authorized body for the protection of children's rights of the Republic of Kazakhstan within twenty-four hours from the moment of establishing the fact of death, ill-treatment of the child, including physical or mental violence against the child, as well as attempts on the sexual integrity of the child.
12. Obligation of the competent authority of the state where the Agency is located to notify the authorized body for the protection of children's rights of the Republic of Kazakhstan of changes in the Agency's constituent documents.
To extend the accreditation period for an adoption Agency:
1. Application.
2. A notarized copy of the power of attorney issued by the adoption Agency to the authorized person.
All submitted documents are legalized in accordance with the legislation of the Republic of Kazakhstan and international agreements to which the Republic of Kazakhstan is a party.
Documents issued outside the Republic of Kazakhstan are provided in the official language of the relevant foreign state, and are also subject to translation into Kazakh and Russian.
Documents required for submission to service provider:
For accreditation of an adoption Agency:
1. Application.
2. Identification document of the service recipient (required for identification).
3. Notarized copies of constituent documents.
4. A copy of the document issued by the competent authority of the state where the adoption Agency is located (hereinafter – the Agency), confirming its authority to carry out activities in the relevant field.
5. Recommendation letter from the competent authority of the state that issued the document confirming the authority of the Agency or supervising the Agency's activities on the possibility of carrying out relevant activities on the territory of the Republic of Kazakhstan.
6. List of services provided by the Agency to candidates for adoptive parents.
7. Obligation to monitor the living conditions and upbringing of adopted children and provide relevant reports in accordance with the Code of the Republic of Kazakhstan dated December 26, 2011 " on marriage (matrimony) and family".
8. Obligation to monitor the registration of an adopted child in a consular office of the Republic of Kazakhstan upon the arrival of the adoptive parents in their country of residence.
9. Notarized power of attorney issued by the Agency to the service recipient.
10. The obligation of the competent authority of the custodial state Agency's designation of a body or organization, which will submit reports and information on the living conditions and upbringing of adopted children in the prescribed manner in the event of termination of the Agency's activities in the territory of the custodial state Agency, or on the territory of the Republic of Kazakhstan.
11. Obligation of the competent authority of the state where the Agency is located to inform the authorized body for the protection of children's rights of the Republic of Kazakhstan within twenty-four hours from the moment of establishing the fact of death, ill-treatment of the child, including physical or mental violence against the child, as well as attempts on the sexual integrity of the child.
12. Obligation of the competent authority of the state where the Agency is located to notify the authorized body for the protection of children's rights of the Republic of Kazakhstan of changes in the Agency's constituent documents.
To extend the accreditation period for an adoption Agency:
1. Application.
2. A notarized copy of the power of attorney issued by the adoption Agency to the authorized person.
All submitted documents are legalized in accordance with the legislation of the Republic of Kazakhstan and international agreements to which the Republic of Kazakhstan is a party.
Documents issued outside the Republic of Kazakhstan are provided in the official language of the relevant foreign state, and are also subject to translation into Kazakh and Russian.
The decision on accreditation of the adoption agency or a reasoned decision to extend the accreditation period of the adoption agency or the refusal to provide public services.
For the subspecies of the public service "Accreditation of the child adoption agency":
1. Non-compliance of the submitted documents with the requirements established by the legislation of the Republic of Kazakhstan.
2. Submission of false information about their activities.
3. The presence of negative information about the activities of the agency or its branches and (or) representative offices, received from the competent authorities of a foreign state, as well as state bodies of the Republic of Kazakhstan.
4. Unfavorable socio-economic, political, environmental situation, the implementation of hostilities in the state where the agency is located.
5. Violation by employees of the branch and (or) representative office of the agency of the legislation of the Republic of Kazakhstan.
6. Violation by the agency of its obligations to monitor the living conditions and upbringing of adopted children and to provide appropriate reports and information in the prescribed manner.
7. Violation by the agency of its obligations to exercise control over the registration of an adopted child in the prescribed manner at a consular office of the Republic of Kazakhstan.
8. Termination of the agency's activities on the territory of its state.
9. Exceeding the established number of accredited agencies in the territory of the Republic of Kazakhstan.
10. Non-compliance of the service recipient and (or) submitted materials, objects, data and information necessary for the provision of public services with the requirements established by the regulatory legal acts of the Republic of Kazakhstan.
11. Negative response of the authorized state body to the request for approval, which is required for the provision of public services, as well as a negative conclusion of the examination, research or verification.
12. In relation to the service recipient, there is a court decision (verdict) that has entered into legal force on the prohibition of activities or certain types of activities requiring the receipt of a certain public service.
13. With regard to the service recipient, there is a court decision that has entered into force, on the basis of which the service recipient is deprived of a special right related to the receipt of a public service.
14. Absence of the consent of the service recipient, provided in accordance with Article 8 of the Law of the Republic of Kazakhstan "On personal data and their protection", to access personal data of limited access, which are required for the provision of public services.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
Free
Accreditation of adoption agencies - 30 calendar days
Extension of accreditation of an adoption agency - 15 working days