
You can obtain a service via the Portal:
1. Click “Order Online” button, then a new window will open of e-Licensing Portal
2. Sign in or log in on e-Licensing Portal
3. Click “Order Service Online” button on e-Licensing Portal page
4. Fill in the fields of request
5. Sign a request with digital signature
6. You can track status of request in “My applications” section of Personal Account, status on obtainment of license in “My licensing documents” section and status on obtainment of notification in “My notifications” section.
Certification certificate or a motivated answer about refusal to provide a public service.
1) the data (information) submitted by the service recipient to obtain the public service is found to be inaccurate;
2) the service recipient and/or the submitted data (information) required to provide the public service do not comply with the requirements of the Rules;
3) the service recipient is subject to a final and binding court decision depriving the service recipient of a special right related to receiving the public service;
4) the absence of the consent of the service recipient, provided in accordance with Article 8 of the Law of the Republic of Kazakhstan "On Personal Data and Their Protection", to access personal data of restricted access that are required to provide the public service.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"
Free
7 working days