Documents required for submission to service provider:
1. In case of direct contact or over the phone-an entry in the call log of the PHC organization and an oral response indicating the date and time of the doctor's visit.
2. In electronic format when applying through the portal - a notification in the form of the status of an electronic application in your account.
At the same time, after accepting a request for public services, the patient is provided with medical care at home at the established time.
General requirements for the appeal
The appeal submitted in hard copy or electronic form shall indicate:
If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.
Source: Administrative Procedural Code of Republic of Kazakhstan
Free of charge
From the moment the patient submits the documents of the PHC organization – no more than 10 minutes
On the portal - no more than 30 minutes