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Issuance of a duplicate of the cadastral passport of the real estate object

Как получить услугу
Online
Individuals

You can obtain a service via the Portal:

Using EDS:

  1. Log in to the portal or register
  2. Click on "Request online" button
  3. Fill all sections of e-request
  4. Sign a request with digital signature 
  5. Make a payment by clicking on the "Pay" button on the page of the Payment Gateway of the "electronic government".
  6. In personal account (in the History of services section) read the notice of processing your application, which will be received within the specified time.
  7. Visit «State-owned corporation «Government for citizens» NJSC at determined time for duplicate acceptance. Do not forget to take printed out notification and ID card.

Using one-time password:Using one-time password:

  1. Log in to the portal or register
  2. Click on "Request online" button
  3. Fill all sections of e-request
  4. Fill in a request and sign it using one-time password (SMS will be sent to a phone number indicated in a personal account, registration in citizens` mobile database is required)   
  5. Make a payment by clicking on the "Pay" button on the page of the Payment Gateway of the "electronic government".
  6. In personal account (in the History of services section) read the notice of processing your application, which will be received within the specified time.
  7. Visit «State-owned corporation «Government for citizens» NJSC at determined time for duplicate acceptance. Do not forget to take printed out notification and ID card.

Akmola regional State incomes department

Aktobe regional State Incomes department

Almaty regional State Incomes department

Atyrau regional State Incomes department

East Kazakhstan regional State Incomes department

Zhambyl regional State Incomes department

West Kazakhstan regional State Incomes department

Karagandy regional State Incomes department

Kyzylorda regional State Incomes department

Kostanay regional State Incomes department

Mangistau regional State Incomes department

Pavlodar regional State Incomes department

North Kazakhstan regional State Incomes department

Turkestan regional State Incomes department

Shymkent city State incomes Administration

“Infromational Technologies park” State Incomes Administration

State Incomes department upon Astana city

“Astana-zhana kala” State incomes Administration

Online
Legal entities

You can obtain a service via the Portal:

Using EDS:

  1. Log in to the portal or register
  2. Click on "Request online" button
  3. Fill all sections of e-request
  4. Sign a request with digital signature 
  5. Make a payment by clicking on the "Pay" button on the page of the Payment Gateway of the "electronic government".
  6. In personal account (in the History of services section) read the notice of processing your application, which will be received within the specified time.
  7. Visit «State-owned corporation «Government for citizens» NJSC at determined time for duplicate acceptance. Do not forget to take printed out notification and ID card.

Using one-time password:Using one-time password:

  1. Log in to the portal or register
  2. Click on "Request online" button
  3. Fill all sections of e-request
  4. Fill in a request and sign it using one-time password (SMS will be sent to a phone number indicated in a personal account, registration in citizens` mobile database is required)   
  5. Make a payment by clicking on the "Pay" button on the page of the Payment Gateway of the "electronic government".
  6. In personal account (in the History of services section) read the notice of processing your application, which will be received within the specified time.
  7. Visit «State-owned corporation «Government for citizens» NJSC at determined time for duplicate acceptance. Do not forget to take printed out notification and ID card.

Akmola regional State incomes department

Aktobe regional State Incomes department

Almaty regional State Incomes department

Atyrau regional State Incomes department

East Kazakhstan regional State Incomes department

Zhambyl regional State Incomes department

West Kazakhstan regional State Incomes department

Karagandy regional State Incomes department

Kyzylorda regional State Incomes department

Kostanay regional State Incomes department

Mangistau regional State Incomes department

Pavlodar regional State Incomes department

North Kazakhstan regional State Incomes department

Turkestan regional State Incomes department

Shymkent city State incomes Administration

“Infromational Technologies park” State Incomes Administration

State Incomes department upon Astana city

“Astana-zhana kala” State incomes Administration

Результат оказания услуги

Duplicate of the technical passport of real estate.

On the portal - notification is sent to the service recipient's personal account about the readiness of the result of the state service, indicating the place and date of receipt.

Часто задаваемые вопросы
Grounds for refusal to provide the public service established by the laws of the Republic of Kazakhstan

1) the establishment of the inaccuracy of the documents submitted by the service recipient to obtain the public service, and/or the data (information) contained therein;
2) the non-compliance of the service recipient and/or the submitted materials, objects, data and information necessary for the provision of the public service with the requirements established by the regulatory legal acts of the Republic of Kazakhstan;

3) the service recipient has a court decision (sentence) that has entered into legal force prohibiting the activity or certain types of activity that require the receipt of a specific public service;
4) the service recipient has a court decision that has entered into legal force depriving the service recipient of a special right related to the receipt of a public service;
5) the service recipient does not have consent, provided in accordance with Article 8 of the Law of the Republic of Kazakhstan "On Personal Data and Their Protection," to access restricted personal data required for the provision of the public service.

Grounds for institution of an administrative procedure
  • appeal;
  • initiative of an administrative body or official.

 General requirements for the appeal

The appeal submitted in hard copy or electronic form shall indicate:

  • Full name, IIN, postal address of a natural person, BIN of a legal entity;
  • name of administrative body, official to whom the appeal is submitted;
  • the essence of an appeal;
  • date of filing an appeal;
  • signature of the applicant or his representative;
  • other information provided for by legislation of the Republic of Kazakhstan.

If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.

! It is barred to reject the receipt of an appeal.

  1. Once the appeal is submitted, the applicant is issued a receipt containing a unique number, indicating the date and time, last name and initials, and the position of the person who received the appeal.
  2. In the case of non-compliance with the requirements established by Article 63 Code, the administrative body and the official shall indicate to the applicant the requirements the appeal does not comply with, and set a reasonable time limit for bringing it into compliance with the requirements.
  3. Before a decision is made on the administrative case, the applicant may withdraw the appeal on the basis of his written application.

Referring the appeal to an authorized administrative body and official

An appeal received by an administrative body and official whose authority does not include the consideration of this appeal, within no later than 3 working days from the date of its receipt shall refer it to the authorized administrative body and official, with simultaneous notification of the participant in the administrative procedure.

  1. The timeframe of administrative procedure is 15 working days from the date of receipt of an appeal.

! The laws may set the other timeframe for consideration of appeals (For example, according to the Law “On Access to Information” a reply to a written enquiry is provided within fifteen calendar days from the date of receipt of the information by the owner).

  1. The period of administrative procedure may be extended by a reasoned decision of the head of the administrative body for not more than 2 months, consistently the participant in the administrative procedure is notified within 3 working days from the date of extension.

A participant in the administrative procedure has the right to file a complaint the administrative action (inaction) related to the adoption of an administrative act.

If an administrative body and official within the timeframe has not adopted an administrative act or committed an administrative action, then commencing from the date of expiry it is considered that the administrative body and official rejected to adopt the administrative act or commit the administrative action.

The complaint is submitted to the administrative body and official whose administrative act and administrative action (inaction) is being appealed.

An appeal to the court is allowed after a pre-trial appeal. If the law provides for the possibility of going to court without the need to appeal to a higher authority, the administrative act, administrative action (inaction) of the administrative body and official is being disputed, along with the revoke, submit to the court a reasoned position of the head of the higher administrative body and official.

! The Administrative Procedure Code not always rules the procedure of complaint; the industry laws may contain statutes indicating the appeal of the decision in the court, without pre-trial appeal.

  1. A complaint against an administrative act, administrative action (inaction) is submitted to the administrative body and official no later than 3 months from the day when the participant in the administrative procedure became aware of the adoption of the administrative act or the commitment of an administrative action (inaction).
  2. If the deadline is missed for a good reason, at the request of the participant in the administrative procedure, it may be renewed by the body considering the complaint.
  3. Missing the deadline for submitting the complaint is not a basis for rejection to receive the complaint by the body considering the complaint.

! Other laws may establish a special procedure and deadlines for appealing the decisions.

The period for consideration of the complaint is 5 working days from the date of receipt of the complaint.

! Other laws may establish a different period for appealing the decisions of administrative bodies.

 

 

Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"

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Полное название
Issuance of a duplicate of the cadastral passport of the real estate object
Получатели услуги
Individuals
Legal entities
Стоимость услуги

Paid

Payment for public services is determined in accordance with the Prices of goods (works, services) produced and (or) sold by the «State-owned corporation «Government for citizens» NJSC (price without VAT)

Срок оказания услуги

To the service provider (the day of receipt of documents is not included in the term of rendering the state service) and on the portal:

Apartments, Dorm rooms, individual residential buildings, individual garages, country buildings for the first working day.

Other properties with a total area of up to 1000 square meters are issued on the second business day.

Real estate objects with a total area of more than 1000 square meters are issued on the third working day.

Услугу оказывает
Ministry of Justice of the Republic of Kazakhstan
Место предоставления услуги
«State-owned corporation «Government for citizens» NJSC
Digital Government Portal

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