Certificates to stateless persons and residence permits to foreigners permanently residing in the Republic of Kazakhstan

- in connection with a change in the installation data (surname, first name, patronymic, date, place of birth): a certificate of marriage (dissolution) or its digital form, a court decision that has entered into force; conclusion on the change of the installation data (in the absence of information in the RP DRI about the change of the installation data, place of birth, which the authorized employee receives through integration interaction from the registry office); - in case of termination of citizenship of another State: certificate of termination of citizenship of another state; certificate of assignment of the status of a stateless person; - in connection with the issuance of a permanent residence permit in the Republic of Kazakhstan: notification of the issuance of a permanent residence permit in the Republic of Kazakhstan; - in case of inaccuracy of the entry in the issued documents: documents confirming the correctness of the information entered (birth certificate, marriage certificate (dissolution) or their digital form); a protocol for identifying the identity of the service recipient in the prescribed form (in case of a discrepancy between the photo of the documented person in the database and the photo image in the identity document); - in connection with the loss of an identity document: a written statement indicating where, when and under what circumstances the identity documents were lost); a coupon is a notification from the criminal prosecution authority that has accepted an application for theft or theft of a certificate of a stateless person or a residence permit as a criminal offense (in form, according to appendix 4 to the Rules for Accepting and registering an application, message or report on criminal offenses, as well as maintaining a Unified register of pre-trial investigations, approved by order of the Prosecutor General of the Republic Kazakhstan No. 89 dated September 19, 2014 (registered in the Register of State Registration of Regulatory Legal Acts No. 9744); the decision on the case of an administrative offense (for permanent residence in the Republic of Kazakhstan without a residence permit or without a certificate of a stateless person or for an invalid residence permit, a certificate of a stateless person for a period of more than ten calendar days, as well as late notification to the internal affairs bodies of the loss of a residence permit or a certificate of a stateless person) in accordance with with article 492 of the Code and a receipt for payment of an administrative fine; - due to the expiration date: the decision on the case of an administrative offense (for permanent residence in the Republic of Kazakhstan without a residence permit or without a certificate of a stateless person or for an invalid residence permit, a certificate of a stateless person for a period of more than ten calendar days, as well as late notification to the internal affairs bodies of the loss of a residence permit or a certificate of a stateless person) in accordance with with article 492 of the Code and a receipt for payment of an administrative fine.

! It is barred to reject the receipt of an appeal.

1. Once the appeal is submitted, the applicant is issued a receipt containing a unique number, indicating the date and time, last name and initials, and the position of the person who received the appeal.
2. In the case of non-compliance with the requirements established by Article 63 Code, the administrative body and the official shall indicate to the applicant the requirements the appeal does not comply with, and set a reasonable time limit for bringing it into compliance with the requirements.
3. Before a decision is made on the administrative case, the applicant may withdraw the appeal on the basis of his written application.

Referring the appeal to an authorized administrative body and official

An appeal received by an administrative body and official whose authority does not include the consideration of this appeal, within no later than 3 working days from the date of its receipt shall refer it to the authorized administrative body and official, with simultaneous notification of the participant in the administrative procedure.

1. The timeframe of administrative procedure is 15 working days from the date of receipt of an appeal.

! The laws may set the other timeframe for consideration of appeals (For example, according to the Law “On Access to Information” a reply to a written enquiry is provided within fifteen calendar days from the date of receipt of the information by the owner).

2. The period of administrative procedure may be extended by a reasoned decision of the head of the administrative body for not more than 2 months, consistently the participant in the administrative procedure is notified within 3 working days from the date of extension.

A participant in the administrative procedure has the right to file a complaint the administrative action (inaction) related to the adoption of an administrative act.

If an administrative body and official within the timeframe has not adopted an administrative act or committed an administrative action, then commencing from the date of expiry it is considered that the administrative body and official rejected to adopt the administrative act or commit the administrative action.

The complaint is submitted to the administrative body and official whose administrative act and administrative action (inaction) is being appealed.

An appeal to the court is allowed after a pre-trial appeal. If the law provides for the possibility of going to court without the need to appeal to a higher authority, the administrative act, administrative action (inaction) of the administrative body and official is being disputed, along with the revoke, submit to the court a reasoned position of the head of the higher administrative body and official.

! The Administrative Procedure Code not always rules the procedure of complaint; the industry laws may contain statutes indicating the appeal of the decision in the court, without pre-trial appeal.

1. A complaint against an administrative act, administrative action (inaction) is submitted to the administrative body and official no later than 3 months from the day when the participant in the administrative procedure became aware of the adoption of the administrative act or the commitment of an administrative action (inaction).
2. If the deadline is missed for a good reason, at the request of the participant in the administrative procedure, it may be renewed by the body considering the complaint.
3. Missing the deadline for submitting the complaint is not a basis for rejection to receive the complaint by the body considering the complaint.

! Other laws may establish a special procedure and deadlines for appealing the decisions.

The period for consideration of the complaint is 5 working days from the date of receipt of the complaint.

! Other laws may establish a different period for appealing the decisions of administrative bodies.