Assignment of benefits to a mother or father, an adoptive parent, a guardian (trustee) raising a child with a disability

You can obtain a service via the Portal:

1. Log in on the portal and click the Request Online button. 
2. Fill out the application and sign it by EDS (electronic digital signature).
3. In personal account (in the History of Services section), read the notice of processing your application, which will be received within the specified time.

Documents required for submission to "Government for Citizens" Public Corporation":

A service recipient (or his/her representative under a power of attorney certified by a notary public or an official performing notarial actions) provides:

1. Application.

2. An ID document or an electronic document from the Digital Documents service (for identification).

- When a mother or father, an adoptive parent, a guardian (trustee) raising a child with a disability and applying for assignment of benefits has a kandas status, a kandas certificate or an electronic document from the Digital Documents service is provided for identification.

3. A birth certificate for a child (children) or an electronic document from the Digital Documents service (for identification).

- In case of discrepancies between an applicant's data and data in a child's birth certificate: marriage/divorce certificate or an electronic document from the Digital Documents service.
- In case of establishment of custody (guardianship) over a child or adoption: a document confirming the establishment of custody (guardianship) over a child or information about adoption from a birth record.

4. Certificate of disability of a child.

- For residents of Baikonur: a certificate from the Department for accounting and registration of citizens of the housing sector of Baikonur.
- In order to a parent of a child with a disability to apply for a benefit, it is not necessary to provide a birth certificate of a child (children) or an extract from a birth certificate, marriage/divorce certificate, except for information about marriage (matrimony) registered outside the Republic of Kazakhstan, a certificate of disability of a child, as well as a document confirming the establishment of guardianship (trusteeship) over a child or information about adoption from a birth certificate, information about a bank account number if information contained in these documents is verified through requests to the information systems of government agencies and (or) organizations in accordance with Appendix 5.

Via the proactive service:

1. To assign the benefit: a service recipient's consent to get a proactive service, as well as confirmation or provision of a bank account number via a service recipient's mobile device.

2. Information about an applicant's ID document, certificate of birth of a child (children) or an extract from a birth certificate, or certificate of registration of an act of civil status issued by the civil registration authorities, certificate of disability of a child, marriage/divorce certificate, document confirming the establishment of guardianship (trusteeship) over a child or information about adoption from a birth certificate, information about registration at the place of residence, information about the bank account number specified in an electronic application of an applicant are taken from the relevant state information databases in accordance with requests to the information systems of government agencies and (or) organizations according to Appendix 5.

Documents required for submission to service provider:

A service recipient (or his/her representative under a power of attorney certified by a notary public or an official performing notarial actions) provides:

1. Application.

2. An ID document or an electronic document from the Digital Documents service (for identification).

- When a mother or father, an adoptive parent, a guardian (trustee) raising a child with a disability and applying for assignment of benefits has a kandas status, a kandas certificate or an electronic document from the Digital Documents service is provided for identification.

3. A birth certificate for a child (children) or an electronic document from the Digital Documents service (for identification).

- In case of discrepancies between an applicant's data and data in a child's birth certificate: marriage/divorce certificate or an electronic document from the Digital Documents service.
- In case of establishment of custody (guardianship) over a child or adoption: a document confirming the establishment of custody (guardianship) over a child or information about adoption from a birth record.

4. Certificate of disability of a child.

- For residents of Baikonur: a certificate from the Department for accounting and registration of citizens of the housing sector of Baikonur.
- In order to a parent of a child with a disability to apply for a benefit, it is not necessary to provide a birth certificate of a child (children) or an extract from a birth certificate, marriage/divorce certificate, except for information about marriage (matrimony) registered outside the Republic of Kazakhstan, a certificate of disability of a child, as well as a document confirming the establishment of guardianship (trusteeship) over a child or information about adoption from a birth certificate, information about a bank account number if information contained in these documents is verified through requests to the information systems of government agencies and (or) organizations in accordance with Appendix 5.

Via the proactive service:

1. To assign the benefit: a service recipient's consent to get a proactive service, as well as confirmation or provision of a bank account number via a service recipient's mobile device.

2. Information about an applicant's ID document, certificate of birth of a child (children) or an extract from a birth certificate, or certificate of registration of an act of civil status issued by the civil registration authorities, certificate of disability of a child, marriage/divorce certificate, document confirming the establishment of guardianship (trusteeship) over a child or information about adoption from a birth certificate, information about registration at the place of residence, information about the bank account number specified in an electronic application of an applicant are taken from the relevant state information databases in accordance with requests to the information systems of government agencies and (or) organizations according to Appendix 5.

1) the set of the inaccuracy of the documents submitted by the service recipient to receive the public service, and (or) data (information) contained therein;
2) the non-compliance of the service recipient and (or) submitted materials, data and information necessary for the public service provision with the requirements established by the Rules;
3) a negative response from an authorized government body to the enquiry for approval, which is required to provide a public service, as well as a negative conclusion of an examination, study or inspection;
4) in relation to the service recipient there is a court decision (sentence) that has entered into legal force prohibiting the activity or certain activity types that require receiving a certain public service;
5) in relation to the service recipient there is a court decision that has entered into legal force, on the basis of which the service recipient is deprived of a special right related to the public service receipt; Upon receipt of information from the authorized public body's information system confirming the appointment, payment, or submission of an application for benefits, the applicant will be given a receipt confirming the rejection to accept the application in accordance with the form in Annex 9 to the Rules.
If the applicant submits an incomplete set of documents and/or expired documents, the applicant will be given a receipt confirming the rejection to accept the application for benefits in accordance with the form in Annex 10 to the Rules.

• appeal;
• initiative of an administrative body or official.

 General requirements for the appeal

The appeal submitted in hard copy or electronic form shall indicate:

• Full name, IIN, postal address of a natural person, BIN of a legal entity;
• name of administrative body, official to whom the appeal is submitted;
• the essence of an appeal;
• date of filing an appeal;
• signature of the applicant or his representative;
• other information provided for by legislation of the Republic of Kazakhstan.

If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.

Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"