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Testing of civil servants, as well as of candidates for administrative civil service and citizens applying for law enforcement service vacancies


Dear citizens!

Before ordering the service online, be sure to read the rules and testing programs:

For candidates for administrative service:http://zan.gov.kz/client/#!/doc/111187/kaz
for candidates for law enforcement service: http://zan.gov.kz/client/#!/doc/107343/kaz

Как получить услугу
Online
Individuals

You can obtain the service via the Portal:

Using the EDS:

1.Log in  or register at the portal

2. Click on the "Request online" button

3. Fill all the e-enquiry sections

4. Sign the enquiry with the digital signature 

5. In the personal account ("History of obtained services") get the notification on your enquiry processing status, which will be sent within the stated period.

Результат оказания услуги

For administrative service: a certificate, a conclusion based on the test result for assessing personal qualities of a candidate for the position of Corps "B", or a certificate of passing the test with results below the test pass values.

The public services provision output is sent through the portal to the personal account of the candidate within 20 minutes.

For law enforcement service: a certificate of passing the test for knowledge of the state language and legislation of the Republic of Kazakhstan, a conclusion based on the results of testing to assess the personal qualities of a candidate for the position of law enforcement service, or a certificate of passing the test with results below the test passing values.

Public services provision output format: electronic.

Часто задаваемые вопросы
What can be the reasons for refusal to deliver a public servise?

1) pass a test by a candidate during the last fifteen calendar days with the results below the test pass score;
2) the presence of a certificate of the infringement of the test taking Rules, approved by the order of the Chairman of the Public Service and Anti-Corruption Affairs Agency of the Republic of Kazakhstan dated February 21, 2017 No. 40 (registered in the Register of State Registration of Regulatory Legal Acts No. 14939), drawn up by the service provider during the last six months;
3) the presence of an Act on the identification of a proxy test taker to sit a test, according to Annex 10 to these Rules, drawn up by an operator during the last year;
4) the absence of consent of the service recipient, provided in accordance with Article 8 of the Law of the Republic of Kazakhstan "On personal data and their protection", to access to sensitive personal data which are required for the public service provision;
5) the presence of a good state language proficiency certificate and certificate for the knowledge of legislation of the Republic of Kazakhstan.

Grounds for institution of an administrative procedure
  • appeal;
  • initiative of an administrative body or official.

 General requirements for the appeal

The appeal submitted in hard copy or electronic form shall indicate:

  • Full name, IIN, postal address of a natural person, BIN of a legal entity;
  • name of administrative body, official to whom the appeal is submitted;
  • the essence of an appeal;
  • date of filing an appeal;
  • signature of the applicant or his representative;
  • other information provided for by legislation of the Republic of Kazakhstan.

If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.

! It is barred to reject the receipt of an appeal.

  1. Once the appeal is submitted, the applicant is issued a receipt containing a unique number, indicating the date and time, last name and initials, and the position of the person who received the appeal.
  2. In the case of non-compliance with the requirements established by Article 63 Code, the administrative body and the official shall indicate to the applicant the requirements the appeal does not comply with, and set a reasonable time limit for bringing it into compliance with the requirements.
  3. Before a decision is made on the administrative case, the applicant may withdraw the appeal on the basis of his written application.

Referring the appeal to an authorized administrative body and official

An appeal received by an administrative body and official whose authority does not include the consideration of this appeal, within no later than 3 working days from the date of its receipt shall refer it to the authorized administrative body and official, with simultaneous notification of the participant in the administrative procedure.

  1. The timeframe of administrative procedure is 15 working days from the date of receipt of an appeal.

! The laws may set the other timeframe for consideration of appeals (For example, according to the Law “On Access to Information” a reply to a written enquiry is provided within fifteen calendar days from the date of receipt of the information by the owner).

  1. The period of administrative procedure may be extended by a reasoned decision of the head of the administrative body for not more than 2 months, consistently the participant in the administrative procedure is notified within 3 working days from the date of extension.

A participant in the administrative procedure has the right to file a complaint the administrative action (inaction) related to the adoption of an administrative act.

If an administrative body and official within the timeframe has not adopted an administrative act or committed an administrative action, then commencing from the date of expiry it is considered that the administrative body and official rejected to adopt the administrative act or commit the administrative action.

The complaint is submitted to the administrative body and official whose administrative act and administrative action (inaction) is being appealed.

An appeal to the court is allowed after a pre-trial appeal. If the law provides for the possibility of going to court without the need to appeal to a higher authority, the administrative act, administrative action (inaction) of the administrative body and official is being disputed, along with the revoke, submit to the court a reasoned position of the head of the higher administrative body and official.

! The Administrative Procedure Code not always rules the procedure of complaint; the industry laws may contain statutes indicating the appeal of the decision in the court, without pre-trial appeal.

  1. A complaint against an administrative act, administrative action (inaction) is submitted to the administrative body and official no later than 3 months from the day when the participant in the administrative procedure became aware of the adoption of the administrative act or the commitment of an administrative action (inaction).
  2. If the deadline is missed for a good reason, at the request of the participant in the administrative procedure, it may be renewed by the body considering the complaint.
  3. Missing the deadline for submitting the complaint is not a basis for rejection to receive the complaint by the body considering the complaint.

! Other laws may establish a special procedure and deadlines for appealing the decisions.

The period for consideration of the complaint is 5 working days from the date of receipt of the complaint.

! Other laws may establish a different period for appealing the decisions of administrative bodies.

 

 

Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"

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Полное название
Testing of civil servants, as well as of candidates for administrative civil service and citizens applying for law enforcement service vacancies
Получатели услуги
Individuals
Стоимость услуги

Free of charge

Срок оказания услуги

The testing is conducted not earlier than 1 calendar day from the date of application submission and no later than the testing day and time chosen by the candidate.

Услугу оказывает
Agency of the Republic of Kazakhstan for Civil Service Affairs
Место предоставления услуги
Digital Government Portal

Rules for providing State service for the administrative service

Rules for providing State service for the law-enforcement service

 

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