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Certificate of no criminal record

Как получить услугу
Online
Individuals

How to get the service online:

Using EDS:

  1. Log in to the portal or register
  2. Click on "Request online" button
  3. Fill all sections of e-request
  4. Sign a request with digital signature 
  5. In personal account ("History of obtained services") familiarize with notification on your request processing status, which will be sent within the stated period.

Using one-time password:Using one-time password:

  1. Log in to the portal or register
  2. Click on "Request online" button
  3. Fill all sections of e-request
  4. Fill in a request and sign it using one-time password (SMS will be sent to a phone number indicated in a personal account, registration in citizens` mobile database is required)   
  5. In personal account ("History of obtained services") familiarize with notification on application processing, which will be sent within the indicated period.

How to obtain a composite service online

  1. Log in and click «Order online service» button.
  2. Fill in an e-request signed by service recipient`s digital signature or certified with one-time password, in case of registration and connection of the subscriber number of the service recipient provided by the mobile operator to the portal account, including the issuance of a certificate to travel abroad, with selection of the address of the branch of the Public Corporation to obtain the service result in paper. If apostille is required, select a country (a  country to which you will present the service delivery result based on "one application" principle) and pay the state fee.
Online
Legal entities

How to get the service online:

Using EDS:

  1. Log in to the portal or register
  2. Click on "Request online" button
  3. Fill all sections of e-request
  4. Sign a request with digital signature 
  5. In personal account ("History of obtained services") familiarize with notification on your request processing status, which will be sent within the stated period.

Using one-time password:Using one-time password:

  1. Log in to the portal or register
  2. Click on "Request online" button
  3. Fill all sections of e-request
  4. Fill in a request and sign it using one-time password (SMS will be sent to a phone number indicated in a personal account, registration in citizens` mobile database is required)   
  5. In personal account ("History of obtained services") familiarize with notification on application processing, which will be sent within the indicated period.

How to obtain a composite service online

  1. Log in and click «Order online service» button.
  2. Fill in an e-request signed by service recipient`s digital signature or certified with one-time password, in case of registration and connection of the subscriber number of the service recipient provided by the mobile operator to the portal account, including the issuance of a certificate to travel abroad, with selection of the address of the branch of the Public Corporation to obtain the service result in paper. If apostille is required, select a country (a  country to which you will present the service delivery result based on "one application" principle) and pay the state fee.
Government for citizens
Individuals

Documents required for submission to "Government for Citizens" Public Corporation":

  1. Application.
  2. An identity document or an electronic document from the digital documents service (for identity identification).
  3. Notarized power of attorney - when representing the interests of the service recipient by a third party.
  4. Birth certificate to confirm family ties upon receipt of a certificate for close relatives who have not reached the age of majority (in the absence of information in information systems) or an electronic document from the digital documents service (for identification).

To obtain a certificate of the presence or absence of a criminal record according to the previous installation data of the service recipient (surname, first name, patronymic (if any), date of birth (day, month, year), in the absence of relevant information in information systems, the service recipient provides a document confirming their change.

Government for citizens
Legal entities

Documents required for submission to "Government for Citizens" Public Corporation":

  1. Application.
  2. An identity document or an electronic document from the digital documents service (for identity identification).
  3. Notarized power of attorney - when representing the interests of the service recipient by a third party.
  4. Birth certificate to confirm family ties upon receipt of a certificate for close relatives who have not reached the age of majority (in the absence of information in information systems) or an electronic document from the digital documents service (for identification).

To obtain a certificate of the presence or absence of a criminal record according to the previous installation data of the service recipient (surname, first name, patronymic (if any), date of birth (day, month, year), in the absence of relevant information in information systems, the service recipient provides a document confirming their change.

Результат оказания услуги

Issuance of certificate of no criminal record.

Issuance of certificate of no criminal record to another individual is performed based on a notarized power of attorney issued by a person in respect of whom the information is requested.

When submitting an online request for issuance of a certificate of no criminal record to travel abroad in paper, including apostilization, issuance of documents is carried out at the Public Corporation branch selected by a service recipient on the portal upon presentation of an ID document certifying the identity of a service recipient or his/her representative under a notarized power of attorney. The Public Corporation ensures the storage of a certificate of no criminal record in paper for 1 (one) month, after which a certificate is sent to a service provider for further storage of 2 (two) months. When a service recipient applies upon the expiry of 1 (one) month, a service provider within 1 (one) working day sends the issued documents to the Public Corporation at its request, to be presented to a service recipient.

If a service recipient haven`t come within 3 (three) months, a service recipient`s application and the documents thereto, as well as a certificate of no criminal record in paper, are filed by a service provider into a separate registered record.

COMPOSITE SERVICE DELIVERY RESULT - Issuance of certificate of no criminal record in paper with an apostille stamped or a motivated refusal to deliver the service.

Часто задаваемые вопросы
Grounds for refusal to provide the public service established by the laws of the Republic of Kazakhstan

Absent

Grounds for institution of an administrative procedure
  • appeal;
  • initiative of an administrative body or official.

 General requirements for the appeal

The appeal submitted in hard copy or electronic form shall indicate:

  • Full name, IIN, postal address of a natural person, BIN of a legal entity;
  • name of administrative body, official to whom the appeal is submitted;
  • the essence of an appeal;
  • date of filing an appeal;
  • signature of the applicant or his representative;
  • other information provided for by legislation of the Republic of Kazakhstan.

If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.

! It is barred to reject the receipt of an appeal.

  1. Once the appeal is submitted, the applicant is issued a receipt containing a unique number, indicating the date and time, last name and initials, and the position of the person who received the appeal.
  2. In the case of non-compliance with the requirements established by Article 63 Code, the administrative body and the official shall indicate to the applicant the requirements the appeal does not comply with, and set a reasonable time limit for bringing it into compliance with the requirements.
  3. Before a decision is made on the administrative case, the applicant may withdraw the appeal on the basis of his written application.

Referring the appeal to an authorized administrative body and official

An appeal received by an administrative body and official whose authority does not include the consideration of this appeal, within no later than 3 working days from the date of its receipt shall refer it to the authorized administrative body and official, with simultaneous notification of the participant in the administrative procedure.

  1. The timeframe of administrative procedure is 15 working days from the date of receipt of an appeal.

! The laws may set the other timeframe for consideration of appeals (For example, according to the Law “On Access to Information” a reply to a written enquiry is provided within fifteen calendar days from the date of receipt of the information by the owner).

  1. The period of administrative procedure may be extended by a reasoned decision of the head of the administrative body for not more than 2 months, consistently the participant in the administrative procedure is notified within 3 working days from the date of extension.

A participant in the administrative procedure has the right to file a complaint the administrative action (inaction) related to the adoption of an administrative act.

If an administrative body and official within the timeframe has not adopted an administrative act or committed an administrative action, then commencing from the date of expiry it is considered that the administrative body and official rejected to adopt the administrative act or commit the administrative action.

The complaint is submitted to the administrative body and official whose administrative act and administrative action (inaction) is being appealed.

An appeal to the court is allowed after a pre-trial appeal. If the law provides for the possibility of going to court without the need to appeal to a higher authority, the administrative act, administrative action (inaction) of the administrative body and official is being disputed, along with the revoke, submit to the court a reasoned position of the head of the higher administrative body and official.

! The Administrative Procedure Code not always rules the procedure of complaint; the industry laws may contain statutes indicating the appeal of the decision in the court, without pre-trial appeal.

  1. A complaint against an administrative act, administrative action (inaction) is submitted to the administrative body and official no later than 3 months from the day when the participant in the administrative procedure became aware of the adoption of the administrative act or the commitment of an administrative action (inaction).
  2. If the deadline is missed for a good reason, at the request of the participant in the administrative procedure, it may be renewed by the body considering the complaint.
  3. Missing the deadline for submitting the complaint is not a basis for rejection to receive the complaint by the body considering the complaint.

! Other laws may establish a special procedure and deadlines for appealing the decisions.

The period for consideration of the complaint is 20 working days from the date of receipt of the complaint.

! Other laws may establish a different period for appealing the decisions of administrative bodies.

 

 

Source: Administrative Procedural Code of Republic of Kazakhstan

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Полное название
Issuance of certificate of no criminal record
Получатели услуги
Individuals
Legal entities
Individuals
Legal entities
Стоимость услуги

Free of charge

Fee-based - with apostile

Срок оказания услуги

In electronic format:

- in the case of an additional installation check (if there is information about persons with similar personal data) - 5 working days;
- in the absence of matches according to personal data - 10 minutes

On paper (in case of going abroad):
- when applying to departments of branches of the State Corporation located in regional centers, cities of republican significance and the capital - 5 working days;
- upon receipt of results in other departments of branches of the State Corporation - 10 working days.

The day of documents submission is not included into the period of public service delivery.

*In the case of an additional installation check, an interim response is sent to the service recipient within 4 working days, informing them of the need for the service recipient to reapply after 20 working days from the date the service provider receives the application.

Услугу оказывает
The Prosecutor General's Office of the Republic of Kazakhstan
Место предоставления услуги
Mobile application Egov
«State-owned corporation «Government for citizens» NJSC
Portal of "electronic government"
Mobile communication device

Rules for providing state service

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