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Assignment of state social allowance for disability

Как получить услугу

Online

Individuals

You can obtain a service via the Portal:

Using EDS:

1. Log in to the portal or register

2. Click on "Request online" button

3. Fill all sections of e-request, in the application, specify the personal account number (IBAN) opened in Kazpost JSC or the Second-Tier Bank (Halyk Bank JSC).

4. Sign a request with digital signature

5. In personal account ("History of obtained services") familiarize with notification on your request processing status, which will be sent within the stated period.

Government for citizens

Individuals

Documents required for submission to "Government for Citizens" Public Corporation":

The service recipient (or his representative under a notarized power of attorney) for the provision of public services, when applying to a State Corporation, provides an application;
with an identity document (passport of a citizen of the Republic of Kazakhstan, identity card of a citizen of the Republic of Kazakhstan, certificate of a stateless person, residence permit of a foreigner, certificate of Candace before obtaining citizenship of the Republic of Kazakhstan) (required for identity identification);
certificate of disability in the form approved by the Order of the Minister of Health and Social Development of the Republic of Kazakhstan dated January 30, 2015 No. 44 "On approval of the Rules of medical and social expertise" (registered in the Register of State Registration of Regulatory Legal Acts No. 10589).

If necessary, one of the following documents is provided:

the decision of the Interdepartmental Expert Council on establishing the causal relationship of diseases, disabilities of persons exposed to radiation;
decision of the Central Military Medical Commission;
certificate of illness issued by the hospital, or the conclusion of the military medical commission;
birth certificate of a disabled child under the age of sixteen (extract from the birth certificate or certificate of registration of a civil status act issued by the civil registration authorities);
a marriage certificate (certificate of civil status registration) or a certificate of dissolution of marriage or an extract from the marriage certificate (if the surname of the parent (guardian) is changed). In case of establishment of guardianship (guardianship), a document confirming the establishment of guardianship (guardianship) is submitted.

When submitting documents drawn up in a foreign language, the notary attests the correctness of the translation of the document into Kazakh or Russian in accordance with subparagraph 9) of paragraph 1 of Article 34, Article 80 of the Law of the Republic of Kazakhstan "On Notary".

Service provider

Individuals

Documents required for submission to service provider:

The service recipient (or his representative under a notarized power of attorney) for the provision of public services, when contacting the service provider, provides an application;
with an identity document (passport of a citizen of the Republic of Kazakhstan, identity card of a citizen of the Republic of Kazakhstan, certificate of a stateless person, residence permit of a foreigner, certificate of Candace before obtaining citizenship of the Republic of Kazakhstan) (required for identity identification);
certificate of disability in the form approved by the Order of the Minister of Health and Social Development of the Republic of Kazakhstan dated January 30, 2015 No. 44 "On approval of the Rules of medical and social expertise" (registered in the Register of State Registration of Regulatory Legal Acts No. 10589).

If necessary, one of the following documents is provided:

the decision of the Interdepartmental Expert Council on establishing the causal relationship of diseases, disabilities of persons exposed to radiation;
decision of the Central Military Medical Commission;
certificate of illness issued by the hospital, or the conclusion of the military medical commission;
birth certificate of a disabled child under the age of sixteen (extract from the birth certificate or certificate of registration of a civil status act issued by the civil registration authorities);
a marriage certificate (certificate of civil status registration) or a certificate of dissolution of marriage or an extract from the marriage certificate (if the surname of the parent (guardian) is changed). In case of establishment of guardianship (guardianship), a document confirming the establishment of guardianship (guardianship) is submitted.

Результат оказания услуги

Notice of appointment (refusal in appointment) benefits.

Часто задаваемые вопросы

What can be the reasons for refusal to deliver a public servise?

Refusal to deliver a public service might be caused by unreliable documents provided by a service recepient and (or) data that is contained in the documents.

Grounds for institution of an administrative procedure

appeal;
initiative of an administrative body or official.

General requirements for the appeal

The appeal submitted in hard copy or electronic form shall indicate:

Full name, IIN, postal address of a natural person, BIN of a legal entity;
name of administrative body, official to whom the appeal is submitted;
the essence of an appeal;
date of filing an appeal;
signature of the applicant or his representative;
other information provided for by legislation of the Republic of Kazakhstan.

If the administrative procedure is on a paid basis, the applicant must submit a document confirming the payment.

Receipt, registration, withdrawal and revoke of an appeal

! It is barred to reject the receipt of an appeal.

Once the appeal is submitted, the applicant is issued a receipt containing a unique number, indicating the date and time, last name and initials, and the position of the person who received the appeal.
In the case of non-compliance with the requirements established by Article 63 Code, the administrative body and the official shall indicate to the applicant the requirements the appeal does not comply with, and set a reasonable time limit for bringing it into compliance with the requirements.
Before a decision is made on the administrative case, the applicant may withdraw the appeal on the basis of his written application.

Referring the appeal to an authorized administrative body and official

An appeal received by an administrative body and official whose authority does not include the consideration of this appeal, within no later than 3 working days from the date of its receipt shall refer it to the authorized administrative body and official, with simultaneous notification of the participant in the administrative procedure.

Timeframe of administrative procedure that is under institution on the basis of an appeal

The timeframe of administrative procedure is 15 working days from the date of receipt of an appeal.

! The laws may set the other timeframe for consideration of appeals (For example, according to the Law “On Access to Information” a reply to a written enquiry is provided within fifteen calendar days from the date of receipt of the information by the owner).

The period of administrative procedure may be extended by a reasoned decision of the head of the administrative body for not more than 2 months, consistently the participant in the administrative procedure is notified within 3 working days from the date of extension.

Complaints procedure

A participant in the administrative procedure has the right to file a complaint the administrative action (inaction) related to the adoption of an administrative act.

If an administrative body and official within the timeframe has not adopted an administrative act or committed an administrative action, then commencing from the date of expiry it is considered that the administrative body and official rejected to adopt the administrative act or commit the administrative action.

The complaint is submitted to the administrative body and official whose administrative act and administrative action (inaction) is being appealed.

An appeal to the court is allowed after a pre-trial appeal. If the law provides for the possibility of going to court without the need to appeal to a higher authority, the administrative act, administrative action (inaction) of the administrative body and official is being disputed, along with the revoke, submit to the court a reasoned position of the head of the higher administrative body and official.

! The Administrative Procedure Code not always rules the procedure of complaint; the industry laws may contain statutes indicating the appeal of the decision in the court, without pre-trial appeal.

Deadline for filing a complaint

A complaint against an administrative act, administrative action (inaction) is submitted to the administrative body and official no later than 3 months from the day when the participant in the administrative procedure became aware of the adoption of the administrative act or the commitment of an administrative action (inaction).
If the deadline is missed for a good reason, at the request of the participant in the administrative procedure, it may be renewed by the body considering the complaint.
Missing the deadline for submitting the complaint is not a basis for rejection to receive the complaint by the body considering the complaint.

! Other laws may establish a special procedure and deadlines for appealing the decisions.

The period for consideration of the complaint is 5 working days from the date of receipt of the complaint.

! Other laws may establish a different period for appealing the decisions of administrative bodies.

Source: Administrative Procedural Code of Republic of Kazakhstan,
The Law of the RK "On Public services"

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Полное название

Assignment of state social allowance for disability

Получатели услуги

Individuals

Стоимость услуги

Free

Срок оказания услуги

8 working days.
The deadline for the provision of public services is extended by 5 working days to notify the applicant by the State Corporation of the submission of an additional document(s);
on the portal to receive information about the assignment of benefits – 30 minutes from the moment of receipt of an electronic request to the information systems.

Услугу оказывает

Ministry of Labor and Social Protection of Population of the Republic of Kazakhstan

Место предоставления услуги

«State-owned corporation «Government for citizens» NJSC

Digital Government Portal

Territorial units of the Committee of Labor, social protection and migration

Mobile communication device

Rules for providing state services

Социальные медиа

Меню подвал

State of the Nation Address of the President of Kazakhstan

Website of the President of Kazakhstan