Due to the tightening of quarantine measures, the PSC of Kapshagai, Taldykorgan and Enbekshikazakh, Eskelda, Zhambyl, Ili, Karasai, Karatal, Koksu Talgar districts begin to receive visitors only by prior reservation. Previously, the reception of clients only by booking began to be conducted by the PSC of the city of Almaty.
The decision of the chief sanitary doctor is a necessary measure that will protect both customers and employees from possible infection. We kindly ask the population to understand the measures taken and not to visit the PSC without urgent need. Also, I would like to remind you once again that more than 80 % of public services can be obtained on the eGov portal.kz and in the eGov mobile app. Take care of yourself and your family!
You can book a queue in a couple of minutes through the egov portal.kz, the EGOV mobile app, the telegram bot egovkzbot2. 0 (@kenes1414bot), and by calling the contact center 1414.
When booking, the client must specify their personal data, select the region, the PSC department, the time and date of the visit.
When booking, Kazakhstanis can specify a preferential window if they belong to the category of large families, pensioners or persons with disabilities. You can also choose a wholesale window if you need to issue several types of public services at the same time in the PSC.
The government recommends that citizens come to the PSC 10-15 minutes earlier than the booked time and comply with all sanitary requirements. According to the decision of the sanvrachey of the regions, the PSC will conduct reception from 9.00 to 18.00 from Monday to Saturday, and the PSC of the region on Saturday work on a reduced schedule.