More than 90% of public services today Kazakhstanis can receive independently online through the portal eGov.kz . Plus — useful alternatives (PSC mobile apps, eGov Mobile, @kenes1414bot in Telegram).
If a trip to the PSC is inevitable, follow simple tips:
1. Once again make sure that the service is not available online, because the list is constantly expanding;
2. Unavailable? Then we advise you to book a queue at the PSC. Of course, this is not a prerequisite, but booking will help save you time. You will only need to arrive 10-15 minutes before the selected time;
3. Be sure to bring your ID card with you. And yes, check if it has expired;
4. Call the call center 1414 to find out what additional documents you need to receive the service.