Answer the most pressing and frequently asked questions
On December 4, 2025, an online Open Day was held at all UAPF branches as part of public outreach efforts. This time, there was no set topic—Fund specialists answered all questions from attendees.
What happens if you don't pay your pension contributions?
Where can you monitor your pension account?
When should you start planning your retirement to ensure a comfortable life after retirement?
These and other topics were the subject of lively discussion during the event. Fund specialists also explained how to use the Fund's online tools and services to monitor your pension account, the procedure for applying for payments to improve housing conditions and/or pay for medical expenses (LSPBP), the reasons for changes in investment income, and how to calculate scheduled payments for individuals entitled to pension enefits. In addition, responsible employees of regional branches also provided personal consultations on pension capital formation.
The online meeting generated great interest and, according to participants, was useful and productive. We remind you that the UAPF is open to contributors and beneficiaries every business day. Contributors can always receive advice on pension system matters both at UAPF branches and online: on the enpf.kz website, via messaging apps, and on social media. Information on how to do this was also provided at the event.