About the results of the activity
SI "Office of Akim of Ulken Naryn rural district" of Ulken Naryn district on the quality of public services in 2023
General provisions.
1. The provision of public services is one of the factors in reducing corruption by obtaining services through the electronic services portal.
According to the Register of Public Services dated August 16, 2023, No. 339/НҚ, the Office of the akim of Ulken Naryn rural district" provides 5 types of public services:
"Issuance of a decision to change the purpose of a land plot"
- "Provision of a land plot from the lands of a settlement, village"
- "Acquisition of rights to land plots that are in state ownership, which does not require bidding (contests, auctions)"
- "Sale of a land plot to private ownership at a time or in installments"
- "Queuing for a land plot"
By the end of 2023, the number of public services provided amounted to 27 (23 individuals, 4 legal entities), including 0 in paper form without alternative.
Of the 27 alternative public services provided:
– in paper form – 6 (22%);
– through the Government for Citizens Group of Companies - 10 (37%);
– rendered electronically through the State database E-Licensing web portal - 11 (41%):
During the specified period, there were no complaints about the quality of public services.
As of 01.01.2024, no violation of the deadlines for the provision of public services has been identified.
2. Work with service recipients.
Corners and centers provide 170 types of public services, 46 types of payments and services available on the E-government E-Gov portal. In total, as of today, 35,324 services have been provided.
Work is underway to raise the level of awareness of service recipients about the procedure for obtaining public services: seminars, “round tables”, briefings, conferences, fairs and other events to raise awareness of service recipients.
The official Internet resource of the akimat of the district contains relevant regulatory legal acts, passports of public services, information on the procedure for their provision and appeal, reports on the work of local executive bodies for the provision of public services.