Creation of an open office (Open Akimat) in district akimats and Taraz city

Project description

Automation of work processes of akimat structures for receiving, processing and analyzing requests from residents and guests of the city

Region

Zhambyl region

Provider/IT-company name

LLP "Benediximus"

National/foreign

national

Scope

city

Year of launch into operation

October 2020 trial exploitation

Financing source

local budget

Results(Impacts)

  • Convenience for residents of the city / region, transparency of processes, improvement of trust in the authorities
  • Reduction of queues by 70%
  • automation of citizens' appeals by 80%
Publication date

31 October 2020

Date of update

31 October 2020