The assignment of social assistance to certain categories of needy citizens by decisions of local representative bodies is a measure of support for needy citizens who are in a difficult life situation.

On some issues of providing public services in the social and labor sphere
On approval of the rules for providing housing assistance
On approval of the rules for issuing housing certificates

The grounds for classifying citizens as needy are the presence of a socially significant disease, according to the list approved by Order of the Minister of Health of the Republic of Kazakhstan dated September 23, 2020 No. KR DSM-108/2020, causing damage to a citizen (family) or his property as a result of a natural disaster or fire, as well as on the grounds provided for by the legislation of the Republic of Kazakhstan:
1) social assistance provided in case of damage to a citizen (family) or his property as a result of a natural disaster or fire is provided at a time, regardless of the income of the person (family members).
2) the presence of a socially significant oncological disease of stage 3 and 4 is provided once a year, regardless of the income of the person (family members).
3) the presence of a socially significant disease tuberculosis during outpatient treatment, in accordance with the list provided by the medical institution, is provided 1 time a year, regardless of the income of the person (family members);
4) the presence of a socially significant disease caused by the human immunodeficiency virus in children under 18 years of age is provided monthly, regardless of the income of the person (family members);
5) the presence of a socially significant disease is provided once a year if the average per capita income of a person (family) does not exceed 1.0 times the subsistence minimum established by the legislation of the Republic of Kazakhstan for the corresponding financial year;
6) release from places of deprivation of liberty is granted once a year if the average per capita income of a person (family) does not exceed 1.0 times the subsistence minimum established by the legislation of the Republic of Kazakhstan for the corresponding financial year;
7) registration with the probation service is provided once a year if the average per capita income of a person (family) does not exceed 1.0 times the subsistence minimum established by the legislation of the Republic of Kazakhstan for the corresponding financial year;
8) orphanhood, absence of parental care, is provided 1 time per year if the average per capita income of a person (family) does not exceed 1.0 times the subsistence minimum established by the legislation of the Republic of Kazakhstan for the corresponding financial year;
9) inability to self-service due to old age is provided 1 time per year if the average per capita income of a person (family) does not exceed 1.0 times the subsistence minimum established by the legislation of the Republic of Kazakhstan for the corresponding financial year;
10) the average per capita income of a person (family) not exceeding 1.0 times the subsistence minimum established by the legislation of the Republic of Kazakhstan for the relevant financial year is provided 1 time per year.
The maximum amount of social assistance paid to citizens in need is one hundred and twenty monthly calculation indices.
The term of applying for social assistance in case of damage to a citizen (family) or his property as a result of a natural disaster or fire, release from places of deprivation of liberty – within three months from the moment of occurrence of the case.
The amount of social assistance provided in each individual case is determined by a special commission and indicated in the conclusion on the need for social assistance.
The service is provided in accordance with the approved Standard of the state service "Assignment of social assistance to certain categories of needy citizens by decisions of local representative bodies" (according to Appendix 2 of the order of the Minister of Labor and Social Protection of the Population of the Republic of Kazakhstan dated March 25, 2021 No. 84).
The state service is provided free of charge to individuals.
Acceptance of the application and issuance of the result of the provision of public services is carried out through:
1) the service provider;
2) akim of the village, village, rural district;
3) the e-government web portal.
To receive the service, a citizen submits an application indicating consent to the collection and processing of personal data, as well as the following documents:
to the service provider or the akim of the rural district:
1) an identity document (required for identification);
2) information about the income of a person (family members);
3) a document confirming the existence of grounds for categorization as needy.
e-government web portal:
1) an application for the appointment of social assistance to certain categories of needy citizens by decisions of local representative bodies;
to receive information about the provision of public services, a request in the form of an electronic document certified by the service recipient's EDS.
2) The information of an identity document, a document confirming registration at a permanent place of residence, a document confirming disability, a document confirming the presence of a socially significant disease indicated in the electronic application, the service recipient receives from the relevant state information systems through the gateway of the "electronic government".
The period of rendering the service from the moment of submission of documents is
8 (eight) working days.