The territory of Abay district is 49,704 hectares, the population is 322,911 people. In the area of ​​34 microdistricts and settlements.

On September 2, 2019, the Message of the President of the Republic of Kazakhstan K.K. Tokaeva to the people "Critical public dialogue - the basis of stability and prosperity of Kazakhstan." In this message, the President outlined 5 key areas (concepts) for the development of the country.

Public dialogue, openness and quick attention to the needs of people are the main priorities of government agencies.

Daily private receptions, public receptions at the Nur Otan party and media briefings were held to ensure effective feedback from the public. Besides, social networks of the district akim's office work regularly.

In connection with this, in 2019 for the personal reception of the district akim and his deputies were registered 399 people, discussed the reasons for the raised questions, considered the decisions and gave timely answers to applicants.

In addition, 3,228 documents were received, 3003 documents were sent to the district akim's office, 445 written applications from individuals and legal entities were registered, reviewed and received responses.