Log in to the social services portal using the link aleumet.egov.kz
On the main page, click the "Select EDS" button (the EDS file selection window opens)
Select the EDS for authorization, enter the password
Click "Open" and " Sign»
Your personal account will open and Your data will be displayed
On the 1st tab "General address information", click on the handle icon (to change this field if necessary)
Please enter your email address
To view the required technical rehabilitation services, go to the "Help for You" tab on the left side of the screen
To order rehabilitation equipment, go to the "technical means of rehabilitation" tab (hereinafter referred to as "TSR")
Then a page opens with the required TSR for an individual rehabilitation program;
You can view all the rehabilitation tools assigned To you
Click the "Select product" button of the technical means that You want to select
A window opens with the products of suppliers corresponding to the TSR
Select the product you like and click on its name
Read the information and if you are satisfied with this product, click on the "Order" button»
In the product order window, select your preferred delivery method, such as "Pick-up" at the supplier's address
Select the address, if you need additional payment, select the payment method "cash on Delivery" (Payment is made at the time of receipt of the product)
Select the quantity of the product and click the"Create" button
Select the EDS to sign, enter the password
Click "Open" and "Sign"
To confirm the order, click on the "Confirm" button»
The refund application opens (read it and click on the "Sign"button
Select the EDS to sign, enter the password
Click "Open" and " Sign»
A window opens For your orders with notifications for the current order, and the new order is displayed first
Until the supplier confirms the availability of the product You can cancel the order
As soon as the supplier confirms the order after updating the page, Your status will change to "Product in stock, approved"
If you selected "Pickup" at the supplier's address, the order status will change to "Available for pickup in stock"
Then you can pick up the product at the specified address (to view the address, click " order Number»)
If you choose courier delivery, delivery will be made free of charge to the address you specified
For all questions about the social services portal, you can contact the CALL CENTER by calling 1411.