Ways of presenting a public service:
1) the State Institution "Department of Employment and Social Programs of the city of Karaganda", 2) the web portal of "Electronic Government" (hereinafter - the portal).
The form of public service provision: paper and (or) electronic (partially automated). The result of the provision of public services: notification of the decision taken or a reasoned response to the refusal to provide public services. On the portal, the notification of the appointment of social assistance, as well as information about the appointment of social assistance, is sent to the "Personal Account" of the service recipient in the form of an electronic document certified by an electronic digital signature of an authorized person of the service provider.
The list of documents and information required from the service recipient for the provision of public services: 1) an identity document (required for identification, 2) information about the income of a person (family members), 3) an act and/or a document confirming the onset of a difficult life situation.
To receive social assistance, which is assigned regardless of the income of a person (family members), information about the income of a person (family members) is not provided. The documents are submitted in originals for verification, after which the documents are returned to the service recipient. Information by phone: 95-55-80 (reception),95-55-82