Social Services Portal https://aleumet.egov.kz / (hereinafter referred to as the portal) It is part of the unified information system of the social and labor sphere and is an automated system that provides persons with disabilities with the opportunity to independently purchase rehabilitation funds and services directly from suppliers.

The purpose of the Social Services Portal is to ensure the interaction of persons with disabilities directly with suppliers.

The portal assumes digitization of 5 processes, these are:

provision of special social services;
provision of technical means of rehabilitation;
provision of services of a sign language specialist;
provision of individual assistant services;
provision of spa treatment services.

The State provides a mechanism for reimbursement of the cost of technical means and rehabilitation services. The portal additionally provides for the possibility of additional payment when the consumer chooses more expensive goods and services.

Suppliers of goods, works and (or) services on the portal can be individuals engaged in entrepreneurial activities, as well as legal entities and their branches.

Suppliers who can register on the portal can:

they do not have tax arrears and social contributions arrears;
are not subject to bankruptcy or liquidation proceedings;
not included in the register of unscrupulous participants in public procurement;
have a certificate of conformity for the delivery of goods subject to mandatory certification;
have a registration certificate for the delivery of medical devices;
presented the price for the sale of goods, works and services.

The supplier is removed from registration on the portal in the following cases:

submitting an application for de-registration;
termination of activity or death of the supplier;
inclusion in the register of unscrupulous participants in public procurement;
non-fulfillment and (or) improper fulfillment of obligations assumed by them through the social services portal.

Recipients of services will be able to use the portal independently or with the help of employees of departments or departments of employment and social programs.

The portal allows you to improve the quality of TSR and services provided, reduce the time and targeting of their receipt, determine the real need for TSR and services.

Video instructions for the operation of the Social Services Portal at the link:https://www.youtube.com/channel/UC3R_JM-K1W3dWyzC54rlZpw

All the necessary advice can be obtained by phone:

Unified call center MTZN 1411.

Zhanuya Family Institute Support Center, Call Center 27-86-49,

Beibitshilik str., 14

@zhanuya.nursultan

8-705-645-06-71     8-705-645-06-53

8-705-645-06-92     8-705-645-06-38

55-69-90, 55-68-22, 55-68-34

The administrator of the Portal is the Ministry of Labor and Social Protection of the Population, the support will be provided by JSC "Center for Human Resources Development".

There is a call center for portal users at the number 1414.