The Department of Digitization of the city of Shymkent will open a single contact center "109" next year to raise the level of quality of life and services of citizens, solve systemic problems and ensure comfortable living - 109.
This contact center will answer the questions of housing, utilities, health, public transport, street cleaning, traffic and works of the city administration (akimats).
The software of the contact center will enable to conduct online control over the implementation of the order of the mayor of the city and inquiries of the residents, to compile a rating of managers, rating of systemic problems, status report on incidents.
Shymkent city
LLP Nur-lite Soft
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city
2020
local budget
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