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Single contact center "109"

Project description

  • in order to promptly respond to appeals on housing and communal issues of residents
  • improving convenience for the population when receiving information / services from utilities, reducing the time for processing applications from the population on issues of housing and communal services.

Region

West Kazakhstan region

Provider/IT-company name

LLP "Management company of small industrial zones" IT HUB WKO "

National/foreign

national

Scope

region

Year of launch into operation

March 2019

Financing source

local budget

Results(Impacts)

Transparency of processing requests and services, savings due to translation of documentation in digital format, reducing the time for processing documents, generating flexible reporting.

Дата публикации
01 ноября 2020
Дата обновления
01 ноября 2020
Тип

Сейчас читают

21 июля 2025
Life situations
Rules and procedures
12 февраля 2024
ICT market in Kazakhstan
Announcement
09 февраля 2024
The Ministry of Digital Development, Innovation and Aerospace Industry of the Republic of Kazakhstan is announcing extension of a call for proposals for the Productive Sector Consortia I: Competence Centers grant program within the Fostering Productive Innovation Project

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