CONCLUSION on the results of a general assessment of the performance of the state body for 2017

CONCLUSION on the results of a general assessment of the performance of the state body for 2017

On the results of evaluating the effectiveness of the Akimat of Kyzylorda region in achieving the goals for 2017
In accordance with the Decree of the President of the Republic of Kazakhstan dated March 19, 2010 No. 954 “On the System of annual performance assessment of central state and local executive bodies of oblasts, a city of republican significance, the capital”, the Ministries of National Economy and Finance of the Republic of Kazakhstan assessed the effectiveness of the akimat of the Kyzylorda oblast according to the “Achievement of goals” block for 2017 in order to determine the effectiveness of measures taken by government bodies for the development of rasli / areas / regions, as well as on the use of budgetary funds.
The performance assessment of the Akimat was carried out according to the following criteria:
-Achieving the goals of the GoT;
- the absence of violations of budgetary and other legislation following the results of inspections of budgetary development programs by state audit and financial control bodies for the evaluated period;
-Achieving direct results of the budget development program;
-efficiency of the implementation of the budget development program.
For this block, the total score for 2017 was 63.3 points.
The results of the evaluation of the effectiveness of local executive bodies of the Kyzylorda region in the direction of “Provision of public services” for 2017
According to the results of the assessment, the Kyzylorda region with 54.03 points is in 8th place among local executive body.
According to the amendments to the assessment methodology, the results of 2017 were evaluated according to the following 4 criteria:
1) satisfaction of service recipients with the quality of public services;
2) compliance with the deadlines for the provision of public services;
3) ensuring the quality of public services;
4) internal control over the quality of public services;
If the akimat’s assessment on the 1st criterion was 35 points out of 40 maximum and 8 out of 10 maximum on the 4th criterion, then on the 2nd criterion it was 6.7 out of 33, on the 3rd criterion 9.2 out of 17, respectively maximum.
For the provision of inaccurate reporting information from the final assessment, 5 penalty points were deducted.
Akimatu points were reduced (2), 3) criteria) as a result of violations identified during the external control measures carried out by the Department of the Agency of the Republic of Kazakhstan for Public Service and Anti-Corruption in the Kyzylorda Region (hereinafter - the Department).
In total, in 2017 the Department checked 12 local executive bodies-service providers.
As a result, 56 violations of deadlines and 6903 violations of the requirements of the law were identified.
The akimat, in the time period determined by the current legislation, sent an objection to 5 violations of the terms and 5,780 violations of the requirements of the law.
However, the Agency did not accept these objections.
Although most of these violations occurred as a result of conflicts in the Standards and Rules governing the provision of public services.
Based on the results of the assessment, taking into account the identified problems
and flaws, the Akimat was recommended:
1.To prevent violations of the law in the provision of public services, take measures to explain to employees involved in the provision of services, the provisions of the law in the provision of public services, as well as other regulatory legal documents that regulate this area (standards and regulations for the provision of public services services).
2. In order to increase the efficiency of the internal control system, take organizational and staffing measures to strengthen the work of the responsible structural unit, which ensures the monitoring and implementation of preventive measures to prevent violations of standards and regulations for the provision of public services.
3. In order to increase public satisfaction with the quality and accessibility of procedures for the provision of public services to the heads of structural units responsible for the provision of public services, on an ongoing basis to improve the qualifications of employees directly providing public services.