Work in the field of public services in the district for 2024 (IV quarter)

In the Syrdarya region, 747 services were provided in the IV quarter of 2024. The number of public services rendered in a government agency in paper form is 26 (3.5%)

The number of public services provided through a state corporation is 35 (4.6%) The number of public services provided electronically through the e-government web portal is 686 (91.9%)

In accordance with the action plan of the chief of staff of the akim of the district, internal state control was carried out to improve the quality of employees providing public services.

Internal control did not reveal any violations, as the quality of public services is conducted in accordance with the law and executed on time. In the fourth quarter of 2024, the public utilities "Syrdarya District Department of Agriculture and Land Relations" and "Syrdarya District Department of Housing and Communal Services, Passenger Transport and Highways" conducted internal quality control of public services, and recommendations were made to improve the quality of services.

On December 16, 2024, in accordance with the instructions of the Chairman of the Agency of the Republic of Kazakhstan for Civil Service Affairs, a meeting of the Public Council of the Syrdarya district dedicated to the provision of public services was held in the assembly hall of the State Institution "Syrdarya District Department of Public Development".

On December 31, 2024, in the assembly hall of the district akim's office, on December 30, the Department of digitalization and monitoring of public services of the district akim's office held a seminar on violations of the procedure for providing public services through the E-Licensing information system. The seminar was attended by specialists from the office of the akim of the district, the district department of agriculture and land relations, the district Department of construction, architecture and urban planning, the office of the village and rural district, responsible for the provision of public services via video communication "ZOOM".

 In the fourth quarter of 2024, there were no complaints about the quality of public services.