Works in the field of public services in the district for 2024 (I quarter)

In accordance with the Law of the Republic of Kazakhstan "On Public Services", general public services in the Syrdarya district are provided by 6 independent departments and offices of akims of settlements and rural districts.

According to the register of public services, 50 types of services are currently provided by local executive bodies of the district.

991 services were provided in the Syrdarya district in the first quarter of 2024.

The number of public services rendered in a state body in paper form is 57 (4.8%)

The number of public services rendered through a state corporation is 120 (10.2%)

The number of public services rendered electronically through the e-government web portal is 991 (85.0%)

In accordance with the action plan of the head of the district akim's office, internal state control was carried out to improve the quality of employees providing public services.

No violations were detected during internal control, since the quality of public services is carried out in accordance with the law and is executed on time. In the 1st quarter of 2024, the district departments of agriculture and land relations and construction, architecture and urban planning conducted internal control over the quality of public services, and made recommendations to improve the quality of services.

On February 29, 2024, a meeting with members of the Public Council and civil servants was held under the chairmanship of the akim of the district Berik Sarmenbayev. The head of the Department of the Agency of the Republic of Kazakhstan for Civil Service Affairs in the Kyzylorda region took part in it.

The head of the Department of the Agency of the Republic of Kazakhstan for Civil Service Affairs in the Kyzylorda region, E. Mendaliev, announced positive changes and innovations in the provision of public services. He also noted the main causes of violations that occurred in public services. In addition, proposals have been made to strengthen the work on improving the skills of service providers.

The head of the district Akim's office, Rysbek Shaikhiev, informed about the work done in the field of public services in 2023 in the district about the progress of public services on the agenda.

On February 14, 2023, an online fair was held in the district akimat in order to ensure the availability of public services to the population. The fair was attended by experts in the field of agriculture and land relations. The online fair was held in the format of a live broadcast through the Facebook page of the akimat of the Syrdarya district.