UAPF employees do not call citizens! Be vigilant!

Recently, there have been cases of fraudulent actions towards UAPF clients. Various new scenarios are being invented for this purpose. One of them is telephone calls to contributors and beneficiaries under the guise of Fund employees, who report allegedly incorrect pension contributions to the UAPF, the need to visit its branch and the possibility of electronic queue booking with notification via SMS. Then the fraudsters ask you to provide the coupon number or the code that was sent to your phone and confirm it. In this way, they can gain access to your bank accounts and personal data.

To avoid fraud, it is important to know: UAPF employees do not call citizens! Therefore, you must be vigilant and not provide any codes to strangers, and also not follow unfamiliar links.

How to protect yourself?

• Never share your codes and passwords with anyone.
• Check information through official channels.
• If someone bothers you allegedly on behalf of the UAPF, just hang up and contact the Fund directly!
• Do not use the services of intermediaries who promise to help you obtain financial and pension services, because by doing so you are trusting strangers with your personal data, which they can use for selfish purposes.

Share this information so that your loved ones are also informed and protected!

You can get answers to all your questions and check the information both at the UAPF branches and remotely: via the enpf.kz website, the БЖЗҚ/ЕНПФ mobile application, via multi-channel free communication by calling the call center number 1418, as well as via WhatsApp at +7 777 000 1418, on the official UAPF pages on social networks on such popular platforms as Odnoklassniki, Telegram, Facebook, VKontakte, X (Twitter) and Instagram.