Improving the quality of public services is one of the main tasks of all state bodies, an important aspect of combating corruption and increasing the confidence of citizens in the activities of state bodies of the Republic of Kazakhstan.
Dear residents of the region!
In order to increase the level of satisfaction of individuals and legal entities with the quality of public services, as well as to establish feedback with the population, the Department of Informatization, Public Services and Archives of the Akimat of Kostanay region until June 01, 2021, the campaign "Onai Kyzmet" is held to collect comments in the process of receiving automated services provided by regional service providers, as well as notifications about shortcomings in the work of the portal "electronic government" (egov.kz).
Send your messages with a photo recording of the process of receiving the e-service and a description of the difficulties you have encountered to the Telegram channel Onay_qyzmet (https:/t.me/onay_qyzmet).
All materials will be summarized and sent to the central state bodies for the elimination of comments and technical improvement of the portal.
Only the service recipient can give a full objective assessment of the quality of services and identify the existing shortcomings of the work.
Please be active,
Your participation is very important to us!
Let's improve the quality together
provision of public services!