In accordance with article 12 "appeals against decisions taken by results of consideration of the" Law of the Republic of Kazakhstan dated January 12, 2007 N 221 "About an order of consideration of physical and legal persons": a Complaint against the actions (inaction) of officials and decisions of the subject is fed a higher official or entity in the chain of command no later than three months from the time when the person or entity became aware of the action or decision by the relevant entity or official. The missed time limit for appeal is not a reason for the subject or official to refuse to consider the complaint. The reasons for missing the deadline are found out when considering the complaint on the merits and may be one of the grounds for refusing to satisfy the complaint.
In the absence of a higher official or entity, or if the applicant does not agree with the decision, the application is submitted directly to the court.
Complaints about decisions, actions (omissions) of officials and (or) their employees regarding the consideration of appeals of individuals or legal entities are accepted in writing by mail, e-mail, through the web portal "electronic government", or on purpose through the office of the state veterinary Department of the akimat of Kostanay region
The complaint is made in a free form. The applicant in his application shall state:
In addition, the complaint is attached to the receipt of the relevant documents and the result of the appeal. In support of their arguments, the applicant (individual or legal entity) attaches to the written complaint documents and materials, or copies of them.
The document confirming the acceptance of the complaint is the second copy of the complaint, or a copy of the complaint, on which the person receiving the complaint indicates the time and place of receiving a response to the complaint and the contact details of officials who can be found out about the progress of the complaint.