We inform the consumers of heat and electricity that every year before the start of the heating season, the energy enterprises of the region receive a Certificate of readiness for the autumn-winter period (hereinafter referred to as the OZP), an annually issued document confirming the readiness of energy - producing and energy-transmitting organizations, as well as heating boilers of all capacities and heating networks (main, intra-quarter) to work in the autumn-winter period.
The issuance of a Passport of readiness for OPP is a state service provided by the state energy supervision and control body of the Ministry of Energy of the Republic of Kazakhstan and its territorial divisions, as well as local executive bodies of the regions.
The state service is provided free of charge.
The procedure for providing the state service "Issuance of a passport of readiness for energy-producing and energy-transmitting organizations to work in the autumn-winter period" determines the Rules for obtaining a passport of readiness for work in the autumn-winter period by energy-producing and energy-transmitting organizations (hereinafter referred to as the Rules), which were amended this year.
According to which, the service recipient's commission for assessing readiness for work in the autumn-winter period (hereinafter referred to as the Service recipient's Commission) is created annually for the preparation of the act of readiness by the Service Recipients and begins working from August 1 (the first).
The Commission of the service recipient includes responsible officials of the Service Recipient, representatives of the Local Executive Body, the state body for state energy supervision and control or its territorial divisions according to the competence established by Law.
To ensure transparency and objectivity of the work of the Commission of the service recipient, observers who do not have the right to vote are invited to prepare the Act of Readiness. Representatives of public associations (non-governmental organizations), commercial organizations, and political parties are present as observers at the meeting of the Commission of the service recipient.
According to the results of the work, the Commission of the service recipient draws up and signs an Act of readiness by all members.
The state service is electronic, the receipt of documents from energy-producing and energy-transmitting organizations (hereinafter referred to as the Service Recipient) for obtaining a Readiness Passport is carried out annually in the period from August 15 (fifteenth) to September 30 (thirtieth) inclusive through the e-government web portal www.egov.kz.
The list of documents required for the provision of Public services when the Service Recipient applies:
1) an application for obtaining a passport of readiness of energy-producing, energy-transmitting organizations to work in the autumn-winter period in accordance with Annex 6 to these Rules;
2) the act of readiness of energy-producing, energy-transmitting organizations to work in the autumn-winter period in accordance with Annex 7 to these Rules (hereinafter - the Act of readiness);
3) a list of documents confirming the fulfillment of the conditions for obtaining a passport of readiness of energy-producing, energy-transmitting organizations to work in the autumn-winter period, according to Annex 8 of these Rules;
4) the conclusion of the expert organization carrying out energy expertise on the technical condition of the main and auxiliary equipment, buildings and structures of stations, electric and thermal networks, as well as the readiness of the organization to ensure the supply of heat and electric energy to consumers in the upcoming autumn-winter period.
In accordance with Article 73 of the Administrative Procedural Code of the Republic of Kazakhstan, which entered into force on July 1,2021, the Service Provider provides an opportunity for the Service Recipient to express his position (hearing) to the preliminary decision on issuing a Readiness Passport with comments or on refusing to issue a Readiness Passport, about which the Service Recipient is notified no later than 3 (three) working days before the decision is made.
The hearing procedure is conducted in accordance with the Administrative Procedural Code of the Republic of Kazakhstan.
Based on the results of the consideration of the package of documents, the conclusion and the results of the hearing, the Commission of the Service Provider makes one of the following decisions:
1) issue a readiness passport;
2) issue a readiness passport with comments;
3) refuse to issue a readiness passport.
According to the latest changes, the term for providing public services is 15 working days.
The deadline for obtaining a Readiness Passport for Service Recipients is annually until October 19 (nineteenth), inclusive. Consideration of a complaint concerning the provision of a Public service is carried out by a higher administrative body, the authorized body for evaluating and monitoring the quality of the provision of public services (hereinafter referred to as the body considering the complaint).
The complaint is submitted to the Service Provider, whose decision, action (inaction) is being appealed.
The service provider, whose decision or action (inaction) is being appealed, does not send a complaint to the body considering the complaint if it makes a decision that meets the requirements specified in the complaint within 3 (three) working days.
When making a decision to leave a complaint without satisfaction, the Service Provider, whose decision, action (inaction) is being appealed, no later than 3 (three) working days from the date of receipt of the complaint, sends it and the administrative case to the body considering the complaint.
In case of violation of the deadline for obtaining a Readiness Passport, the energy enterprise is brought to administrative responsibility under Article 301 of the Code of the Republic of Kazakhstan "On Administrative Offenses": the fine for small businesses will be 50 MCI, for medium-sized businesses-150 MCI, for large businesses-300 MCI.
If the offense is committed repeatedly within a year, after the imposition of an administrative penalty, it entails a fine for small businesses in the amount of 100 MCI, for medium-sized businesses-in the amount of 200 MCI, for large businesses-in the amount of 500 MCI.