According to the main strategic document of our country - the anti-corruption strategy of the Republic of Kazakhstan for 2015-2025, one of the tasks is to involve citizens in the process of public control. One of the target indicators is the quality of public services to the population.
Representatives of the civil society of our district are constantly working to conduct public control in this direction. During the outgoing year 2021, the "Society of the Disabled", the "Umit 2050", the NGO "Council of Veterans" took an active part in public control over the quality of public services. They visited more than 25 institutions providing services to the population.
According to the results of the measures carried out, violations were not detected. Recommendations have been developed in terms of improving the efficiency of public control facilities, improving the quality of public services. Attention is drawn to the creation of conditions for low-mobility citizens when they receive public services.
Information about public control is posted on social networks, the results of the work carried out are submitted to staff meetings on improving the quality of public services, are covered at meetings of the public council of the district.