Customers who issue a passport and an identity card at the PSC can pay the state fee using a QR code. The Government, together with the Ministry of Internal Affairs of the Republic of Kazakhstan, implemented the possibility of accepting payment directly from the operator of the migration service for citizens. Previously, only residents of the cities of Nur-Sultan and Almaty could take advantage of this opportunity.
When applying for the service to the operator of the migration service, which receives applications for passport and identity card registration, the client can immediately pay the fee through the QR payment system of the Homebank or Kaspi banking applications without contacting the cashier.
"To pay in a matter of seconds is a digital reality that is already available to every second citizen of Kazakhstan. QR payments are used everywhere in all objects of trade, culture, entertainment segment. In the field of public services, we are also trying to introduce new digital opportunities. Previously, a QR code could be used to pay for services for the production and issuance of acts on land plots, registration of rights to real estate, condominium facilities and other public services in the field of land relations. Now it is possible to pay without waiting in line at the checkout and for documentation services. The amount of the state fee for an identity card is 584 tenge, for a passport - 23,336 tenge. Since the beginning of the year, residents of Kostanay region
have been provided with more than 73 thousand public services for issuing passports and identity cards," said Yaroslav Bogatyreva, PR manager of the branch of the NAO "State Corporation "Government for Citizens" in Kostanay region.
The government introduced the possibility of payment via QR for citizens in November 2020. Today, customers can pay for 146 types of public services.
In total, the state corporation provides 662 types of public services from the state register.