Information from the SRC MF RK on countering corruption for 2024
In 2024, to enhance information and awareness efforts on tax and customs administration, the SRC conducted events on various popular platforms, including: - 29 press conferences at the press center of the Government of the Republic of Kazakhstan, the Central Communications Service under the President of the Republic of Kazakhstan, and the State Revenue Committee on universal declaration, tax control of mobile transfers, tax and customs administration, changes in tax legislation, etc.; - 137 online/offline conferences with the business community, forums, round tables, educational field seminars in all regions of the Republic of Kazakhstan for the public, including with the participation of consultants from the "Qaryzsyz qoǵam" project, NJSC "Government for Citizens," the Department of Education, the Regional Health Department, judges of district, administrative, and city courts, as well as employees of territorial state revenue bodies, webinars, seminars, and round tables on popular platforms such as "Paragraph," "Uchet.kz," the National Chamber of Entrepreneurs "Atameken," with the Committee of Automobile Transport and Transport Control of the Ministry of Transport of the Republic of Kazakhstan, "1-C Kazakhstan," "Club of Successful Accountants," with tax consultant A. Masatbayev, blogger D. Satjan, etc., also on the "egov.kz" portal; - 452 interviews for national TV channels via mass media; - 532 press releases published. In addition, useful information is constantly posted on social networks in the form of live broadcasts (62), posts (1286), educational videos (30), quizzes, surveys, and social media monitoring, with prompt responses to readers' questions.
Currently, there are 811 official accounts of state revenue bodies across the country on various social networks (Instagram, Facebook, Telegram, Twitter, YouTube channel), with 1.8 million subscribers.
Automation of public services To date, out of 42 public services provided by state revenue bodies, 38 have been converted to electronic format (90%), including 15 provided on an alternative basis through the "Government for Citizens" State Corporation and 13 services on a non-alternative basis (in electronic form). At the end of 2024, state revenue bodies provided a total of 21,048 thousand public services, of which 20,881 thousand were in electronic form, or 99.2%.
The high percentage of public services provided electronically was facilitated by measures to develop electronic services of the Committee, as well as their introduction to e-government services and mobile applications of second-tier banks (STBs). Currently, services are provided at the taxpayer's choice in the following ways: - Taxpayer's Cabinet; - Committee's portal kgd.gov.kz; - Open API services of the Committee; - "E-Government" portal eGov.kz; - "eLicense.kz" portal; - Mobile applications "eGov mobile," "e-Salyq Azamat," "e-Salyq Business," "Kaspi bank," "Halyk bank," "Bank Centre Credit," "Home Credit Bank," and others.
Out of 38 electronic public services, 17 services (including the service for accepting tax reports on universal declaration forms 250.00, 270.00) and 8 services have been introduced to the "eGov mobile" and "eGov Business" mobile applications. Additionally, more than 10 services are available on STB mobile applications, including the service for registering individual entrepreneurs, the service for accepting tax reports (forms 910.00, 250.00, 270.00), and others.
In the mobile applications of JSC "Halyk Bank," JSC "Bank RBK," JSC "Kaspi Bank," JSC "Eurasian Bank," JSC "ForteBank," and JSC "JusanBank," push notifications are sent to the banks' clients about upcoming deadlines for submitting tax reports, debts, and upcoming payments for individuals.
The development of 18 Procedures for hidden public services in the field of customs declaration, with time limits for the provision of additional public services in the field of customs declaration, is due to the need to increase the transparency and efficiency of customs administration, as well as to eliminate corruption factors. Clear regulation of hidden services allows participants in foreign economic activity to predict time and financial costs, simplifies doing business, and reduces the bureaucratic burden.
The Law of June 19, 2024, introduced amendments to the Laws of the Republic of Kazakhstan "On the restoration of solvency and bankruptcy of citizens of the Republic of Kazakhstan" in terms of simplifying the procedure for out-of-court bankruptcy. According to the changes, the applicant is exempt from the obligation to indicate in the application information about the creditor, the amount of debt, and the submission of any documents. This information will be obtained by the authorized body through integration with credit bureau databases.
As part of the launch of the new information system "Integrated Tax Administration System" (ITAS), the "Rehabilitation and Bankruptcy" module has been implemented and launched, which provides for the digitalization of business processes for rehabilitation and bankruptcy procedures, and the "Taxpayer's Cabinet" subsystem of ITAS has also been launched.
Amendments have been developed to Article 411 of the Customs Code of the Republic of Kazakhstan regarding the regulation of the period for conducting verification of customs, other documents, and (or) information and included in the draft law of the Republic of Kazakhstan "On amendments and additions to some legislative acts on the development of the capital and cities of republican significance."
Risk management system The "Risk Management System" IS (hereinafter referred to as the IS RMS) was created to assess the degree of risk of taxpayers, their documents, and tax reporting, as well as their actions, including economic activity, to identify unscrupulous taxpayers for the purpose of applying tax control measures to them. In 2024, 5 risk models were developed and 15 risk models were modified in the IS RMS. Of these, 14 risk models have direct effects, based on the results of which automated desk audits are launched.
Thus, at the end of 2024, 492 automated desk audits were launched, 513,087 notifications were issued for the amount of 15.4 trillion tenge, and 487,532 notices were issued for the amount of 11.5 trillion tenge.
Interaction with STBs is carried out to control the withdrawal of cash by legal entities exceeding the established maximum limits. As a result, in 2024, 3,846 applications were accepted for the issuance of cash for the amount of 2 trillion tenge, of which 223 applications were rejected for the amount of 12 billion tenge.
Within the framework of the IS RMS, 17.5 billion digital documents were processed: - 1.4 billion electronic invoices; - 15.5 billion online cash register checks; - 610 million tax reports; - 1.6 million declarations for goods; - Data from 29 sources of third-party databases.
The most effective tool in remote administration has been the implementation of the "Electronic Invoices" system. It allows tracking all transactions in goods and services of companies and simultaneously checking the completeness of reflection of their income. The system operates online. In order to provide comfortable conditions for obtaining permits and customs services necessary for export and import operations, the "Single Window" portal has been operating since 2019.
Implementation of the "Electronic Act of Customs Inspection (Examination)" module in the IS "Astana-1".
In order to create the most convenient and favorable conditions for business, an electronic queue system has been created at all automobile checkpoints located on the external border of the EAEU. The SEO is open to all carriers, which gives transparency to the crossing of vehicles across the state border and increases the level of trust in the activities of state bodies.
The Ministry of Finance is modernizing and technically re-equipping 9 automobile checkpoints located on the external border of the EAEU at the expense of concessional government loans from China. The modernization period is October 1, 2025.
The modernization covers 9 automobile checkpoints, of which: 4 with the PRC ("Alakol," "Kolzhat," "Maikapchagai," "Bakhty"), 4 with the Republic of Uzbekistan ("Kaplanbek," "Kazygurt," "Atameken," "Tazhen"), 1 with TR ("Temir-baba"), 1 IDK railway checkpoint ("Dostyk-railway").
The Dostyk-railway inspection and inspection complex was launched in July 2023. The Kaplanbek checkpoint was launched on January 27, 2025. The Atameken, Kolzhat, Alakol, Tazhen, and Temir baba checkpoints are scheduled to launch in the first half of this year. The launch of facilities at the Maikapchagai and Bakhty checkpoints is scheduled for October this year.
At the same time, in order to create conditions for individuals during the reconstruction period at the checkpoint ("Bakhty"), a temporary passenger terminal was launched on December 6, 2024.
Since 2022, the first stage of universal declaration has been successfully launched. The goal of universal declaration is to create an effective system for controlling the income and property of individuals. In order to painlessly implement this procedure, before the launch of the first stage, the SRC systems were integrated with the databases of authorized bodies.
Following the results of stage 1, 576 thousand people submitted declarations. Following the results of stage 2, 2.1 million people submitted declarations. Following the results of stage 3, 2.3 million people submitted declarations.
Currently, various methods exist for filing tax declarations: the "Taxpayer Cabinet," the "E-Government Portal," and the "E-Salyq-Azamat" mobile application.
All state revenue agencies have conducted an internal analysis of corruption risks, which identified 89 corruption risks in tax and customs administration. To date, 11 of these risks have been mitigated.