The Zhetisu Regional Department of State Revenue (including its territorial divisions) provided 1,254,480 services during the first 8 months of 2026, of which 1,254,080, or 99.96%, were provided electronically, (including 7,748 via the “e-Government” web portal and 1,299 via the “E-Licensing” State Database), 385 (0.03%) on paper, and 15 through the State Corporation.
In August 2026, the Department provided 187,512 services, of which 187,459 (99.97%) were provided electronically (including 688 via the “e-Government” web portal, and the “E-Licensing” State Database—145 services), on paper—53, or 0.02%, and through the State Corporation—0.
During the reporting period (August 2026), the following services were recognized as having been requested electronically:
- “Acceptance of tax returns” – 34,740, or 18.53%;
- “Acceptance of transit declarations” – 123,989, or 66.12%
Number of justified refusals to provide government services electronically – 1,733.
No violations of service delivery deadlines were identified during the reporting period.
In August 2026, 4,248 outreach activities were conducted, including articles, media and social media posts, live broadcasts, radio announcements, television appearances, and more.